Beach Hotels in Balaclava

unbeliavable staff, They did everything to make our stay wonderful. A real 5 star hotel

The apartment was lovely, comfortable and clean. The facilities were great, gym, pool, restaurants and bars.

The resort was absolutely beautiful, food delicious and rooms exactly as expected from the website. But without a doubt the best thing was the service; nothing was too much trouble and everywhere you turned there were friendly, helpful staff wanting to make sure that everything with your stay was perfect. Anything requested was done immediately. Also a really great kids club that our daughter wanted to go to every day, in fact probably the best kids club we've encountered in terms of facilities and activities arranged.

I enjoyed everything the resort had to offer. I especially enjoyed that most activities offered at the resort are free. The breakfast was excellent and it catered to the international palette. The staff were very friendly, helpful and gave excellent service too! I would definitely go back and refer other people

The hotel was excellent and the views were amazing, the grounds were beautiful and the vista over Turtle Bay was spectacular.

The most enjoyable stay we ever experienced in a hotel. The service was first class and every wish was fullfiled in a manner we could not have dreamed of. Food was exceptional and to resort was wunderful.

The Ravenala exceeded all our expectations. I have been to many all inclusive resorts, but The Ravenala is something else. Upon arrival we were welcomed in the best way possible, we got a free upgrade to the adult only wing without even asking for it. These rooms are situated in between the beach and the pool. The perfect location at the resort. We were schocked to find out, that when we wanted to make reservations for all the different restaurants at the resort that they were all fully booked. One of the main reasons to book this resort were the many a la carte restaurants. Once we went upstairs to the reception desk we were greeted by Manish. He told us that it was possible to make a reservation for the restaurants before you even arrive. So I could have made a reservation 1 year in advance. This is something that I had never experienced before in any all in resort. He got us in touch with Saveeta. Saveeta went out of her way to make sure we got the best experience and booked us at every restaurant. Even the Lime which was on a supplement, now free of charge. We went to Manish for a second time to get a late checkout. The normal checkout time is 12:00. We got to keep our room till 19:00 and could still make use of all food and drink options we had before at no extra cost. I could keep writing about The Ravenala and about the amazing staff and everything it has to offer, but you will have to experience that for yourself to know what I am talking about. Manish from the reception desk deserves the biggest raise there is possible, this guy will go out of his way for you and tries to get you everything there is possible. In short: The Ravenala exceeded it all and has insane service. Thanks for giving us such an amazing experience here!

The pool the views the food the staff everything was excellent 👌🏻

The personnel of the hotel are all amazing. Incredible people that will make your stay an authentic pleasure. We had the package that included dinner and everyday was incredible.

We liked that hotel a lot. It is really small and cozy . But still with the great restaurant and views. And good spa ! The stuff is very nice, cute, hospitable, attentive and do their best for your comfortable staying. Everything was really good and we definitely would have stayed at that hotel while next coming to Mauritius.