Tìm khách sạn biển ở West Midlands

Nằm tại vị trí thuận tiện ở trung tâm Birmingham, City bed with view cung cấp các phòng có điều hòa, khu vườn và sân hiên. Chỗ đậu xe riêng có thể được sắp xếp với một khoản phụ phí. Booked this accommodation for a member of staff, upon arrival unable to gain access to property, unable to get through to owner but spoke to someone coming out of property and they advised a fob was needed so had no choice but to book another accommodation, on trying to obtain a refund from Owner/booking.com I had no reply from owner and Booking.com advised that they were unable to help due to our office not calling until a couple of days after the booking was made and advised we should of called prior to our check in, how does this make sense