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Modern clean Swiss like chalet property in the middle of the Bulgarian mountains and forest, a dream destination. Highly recommended. The half board package was exceptional in the time we were there there was no meal repeats and every night was different. Excellent and kind staff, beautiful mineral water baths and swimming pools saunas and other spa facilities are clean and outstanding. Honestly you feel like you are in the Swiss alps.

Very clean, good facilities, well maintained. The location is also excellent for a short walk either to the city center or in the woods. The kids’ entertainment was excellent, the kids’ club was designed with a lot of attention to the detail and mostly wooden and educational toys. The animation for the older children was great too! Lots of dancing, jumping and burning of energy :) the food is great, great variety, especially of fruit and vegetables. The staff are exceptionally friendly and make you feel welcome. Nothing is too much trouble.

Room was very spacious with great terrace with fantastic view towards the dam. Hotel lobby is nice and has good bar and fireplace. A lot of fun for kids. Breakfast was also good.

I visited in July 2023 alone for business. Clean, comphortable, well-organised, AC unit (weather was hot during my visit), calm, good bed mattress, the dark-wood doors and cabinets create an authentic Bulgarian ambiance, friendly host. Walking distance to the center. Quite, perfect to regenerate after a working day. Next time, I would choose it again.

The hotel offers amazing views with top service and the kindest staff members. I loved the lobby bar and the live music. The piano and the fireplace are the winter dream for everyone visiting a SPA place in the cold months. The room we booked was very spacy and super clean. I want to recommend the Classic massage offered at the SPA. Me and my partner both tried it and it was an amazing experience!