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Lovely helpful and friendly staff, great breakfast, very nice clean room, lots of hot water. Good and interesting location, 10 mins walk from museum, another 5 mins to bus station

A very interesting and inspiring building, beautiful rooms, you feel like you are in a colonial palace;) The host/owner Mr. Stanisław was very nice and helpful. He has a lot of knowledge about the region and loves Africa:)

The customer service, especially the receptionists Sonia and Dinah.

We had a lovely stay at Nena House and wish we could have stayed longer than one night! We were met by Everest who checked us in and fixed a small problem we had been dealing with before. He's an awesome guy and took us to the little bar next door to mingle with the locals. The grounds of Nena House and the rooms are lovely and well-maintained. The toilet and shower were a little rustic (of course! Look where you are staying) but they were clean and easy to use. After a wonderful breakfast, we had to leave so didn't have time to explore down by the river or go on any local hikes. I recommend staying for longer than one night! Last thing- the google maps location is accurate, not the booking.com location.