Hotels in Dongnae-Gu, Busan

The two receptionists were very nice to us.

Breakfast needs a bit improvement, maybe a bit cheese, cooked eggs and brown bread.

Breakfast is good, a bit expensive. The SPA is absolutely great. Would like to return one day.

Old but gold nice budget option

On the first day of my stay, the bathroom had a leaking floor. The hotel promptly changed the room and upgraded it to impress me greatly.

I love everything of L7 Haeundae from the location, variety of breakfast buffet and facilities in the room :)

The hotel was centrally located and close to public transport options - subway and bus. We booked a three bedded room and there was so much space to lay out our things, there was dedicated seating and table area as well. The beds were very comfortable and firm - perfect for us. However if you prefer a softer bed, this might too firm for you. There is also a free laundry area for guests to use - which was greatly appreciated! But the real gem in this hotel were the concierge staff. They were very helpful and professional; despite not speaking English we were able to communicate well with them using translation apps. We were checked in by a young woman about two hours before we could enter our room, but the hotel had already organised and cleaned our room so it was ready by the time we arrived. We encountered a mishap with our taxi transport on the way to this hotel, and the young woman at reception immediately jumped into action - no questions asked. She called many numbers to try and get hold of the taxi driver (luckily one of my friends took a photo of his registration on the dashboard) who dropped us off to help retrieve an item my friend accidentally left in the taxi. Without her help, I don't think we could have managed to get my friend's item back. We are so grateful for your help! On check out day, we were helped by a man at reception on booking a taxi for us with our numerous luggages. He was very patient and gave good explanations using a translation app. He walked us out to the meeting point and communicated with the taxi driver for us. We are grateful to your staff for being so helpful, kind and professional. Despite not being able to communicate through a common language, you all made so much effort to help us with the challenges we had.

Amazing view, beautiful rooms.

Everything which I needed was there. Even a good washing machine + detergent in the room! Check-in without any problem, luggage storage available. It was no problem at all, that everything worked via mail, i.e. no personal contact. Metro and buses not far away. Great view (20th floor)