Five-Star Hotels in Rethymno Town

I was recently in Greece for my best friends wedding. It also was my very first time visiting the country. My second accommodation in the country was the Nautilux Hotel. From the moment I walked onto the property and began to walk towards the entrance, I was met by a friendly face. His name was Nikitas. He welcomed me to the hotel and walked me to reception to get checked in. I expected a wait bc I was a few hours early. Areta was another friendly and helpful face who worked magic and got a room for me very quickly so I did not have to wait. Through out my stay she gave me a lot of helpful advice on places to go around to shop for a white dress:) . I also must mention Iliana, she was so nice and truly interested in how my stay was and if there was anything that she could do to make the stay more comfortable in the future. All the people that I encountered made my stay that much more enjoyable. The hotel is beautiful but the staff are wonderful.

We stayed at the hotel over the Easter week, the very beginning of the summer season, and couldn’t be more impressed with how smoothly the hotel was running! The hotel is well-designed and spacious, there are plenty of social areas for family chit chat and cute alleys for taking a walk. We loved seeing all the palm trees and hearing birds chirping throughout the day. The staff at the hotel were super friendly, without an exception, and genuinely interested in helping guests have a great time. There are two swimming pools to choose from: one for kids with slides, another one for adults, and a carefully maintained beach with lazy chairs and a beach bar. The restaurant is great and operates very efficiently, we never had to wait for more than 5 minutes to get seated, even during the peak time. And I don’t need to tell you all how amazing the Cretan cuisine is. In short, this is an absolute gem of a place to stay in!

It was one of the most comfortable beds I’ve ever slept in. Nice and quiet. But with lovely atmosphere and gentle music into the evening and from 9.30am drifting up to our room from the bar. We could also experience the live music every night from the bar or even from our own balcony if we felt tired and like staying in our room. The entertainment was really good. The breakfast buffet was very good, so much choice of full English/ hot items with a great selection of continental and local Greek dishes and sauces and syrups to sample. There was bottomless refills of tasty sparkling wine every morning too. With an option of late breakfasts til 11am if you want to lay in. My daughter needed a gluten free and dairy free diet which they catered for well by labelling allergens clearly by each dish/dip/juice etc. In fact the detailed labelling and extensive choice of foods and quality made it so easy and fun and good value that we chose to eat dinner at the hotel most nights. I would definitely consider going all inclusive next time (if you have a big appetite) which would include all alcoholic drinks,snacks and local delicious goats milk ice cream which you are able to order from the free sun loungers at the beach which is right opposite the hotel and really clean and beautiful overlooking the old harbour and sparkling lights of the bay. The town itself was happy and buzzy even in late October, my teenager liked the shopping opportunities in the old town and I liked the old fort, churches, lighthouse and pretty streets. I can recommend booking the taxi from the airport with booking.com, it makes for the quickest, most luxury way to get straight to the hotel/airport on time and in comfort. I always use this facility and it takes the stress out of travelling (they track your flight so even when you’re an hour late they have been waiting with a name board and smile when you come through departures.

The room exceeded expectations. Freshly cleaned each day, comfortable bedding, and a balcony with sea views. It was the perfect space to come back to after long days of fun.

Friendly staff, great outdoor pool and access to beach, fitness area, food was great in all restaurants

Caramel is just wonderful. Room 302 where we stayed was very light and spacious and had a lovely balcony with picturesque views. The staff and service were great. Highly recommend Grecotel Caramel and will come again ISA.

Really nice resort with great food and very confortable sunbeds.

The whole concept is beautiful and the staff were fabulous. The privacy was sensational with our swim up accommodation and the sea view was superb

We have just returned from our 4 night stay and we cannot fault a single thing. Other than being absolutely beautiful with a focus on wellness, what makes Uzenie so special is the staff. Every single member of staff was attentive, kind and gave exceptional customer service. We celebrated my fiancés 30th birthday here and although we usually avoid returning to the same place, Uzenie is somewhere we could return every year. The food at the buffet for breakfast and dinner was of fantastic quality- much better than your average hotel buffet. Nothing was too much to ask for and we cannot thank you all enough for the most wonderful experience.

Staff were very nice. Facilities were amazing.