Five-Star Hotels in Izunokuni

perfect environment and friendly staff!

Everything was perfect as expected. Room is spacious , clean and comfortable. The hotel staff was very friendly and helpful, dinner and breakfast was very delicious, onsen is good, car parking was convenient.

Beautiful traditional style tatami suite with a king size bed. Glorious garden view and private onsen. Staff were amazing. There was a mix up with dinner but they apologised profoundly and refunded us a substantial amount for the dinner. The traditional Japanese breakfast more than made up for it.

Very clean and spacious room space. Comfortable bedding

The room is beautiful and staff are super helpful. Amenities are fantastic.

A traditional Japanese experience. Everything was good quality and the staff made so much effort to make our stay enjoyable.

The staff were lovely esp as we do not speak Japanese they tried really hard to communicate. The meals were exceptional - delicious, light, full of flavour incorporating many local ingredients. Our room was traditional style and this was exactly the experience we wanted

The staff was extremely friendly and very polite. The facility is incredibly beautiful and so traditional. We enjoyed one night including a very delicious breakfast to which they served a vegetarian option for my fiancé.

Everything was amazing, the view, the staff, the food, the room. I can’t wait to come back

Our stay at Hakone Kowakien Ten-yu was magical. The hotel is surrounded by nature, therefore it has a relaxing atmosphere. The hotel staff was super professional and welcoming which made our stay even better. A concert took place in the lobby which we attended one night and we enjoyed it a lot! In the lobby, they have free drinks, sparkling wine and even a vending machine which provides free ice cream. We thoroughly enjoyed the feet bath on the balcony while gazing the mountains. And our room was magical! The beds, the tatami floor, the bathroom, everything was perfect! Watching the sunrise, rain, and fog settling down on the mountains was spectacular! Even better, watching it from the bathtub on the balcony! The hotel has a beautiful garden with illuminated lights and even a waterfall which provides an astonishing experience at night. One day, there was heavy rain so we decided to stay in and enjoy the facilities within the hotel itself. This turned out to be the best decision! Kowakien Ten-Yu, has a connection with a neighbouring hotel, Hakone Kowakien Yunessun, which offers a spa theme park, which we could enjoy freely due to our stay at Ten-Yu. Not to mention, you do not even need to leave the hotel premises for shopping! There's a FamilyMart within Hakone Kowakien Yunesson! Simply amazing! I haven't mentioned the amazing onsens yet! On our first night, I tried out the hotel's infinity onsen. It was my first onsen experience and probably the best. Looking at the mountains and clear sky at night is such a relaxing experience. The sunrise must be breathtaking! Lastly, the breakfast. The selection of food, drinks and the quality of service is superb. Overall, this is our best hotel experience so far. We would gladly visit again.