
From
RussiaThis was definitely the best vacation we've ever had. Everything went flawless starting from the booking till the moment the Sun Siyam staff really "handed us over" to the transit hotel desk at Velana airport.
One of the best things about Sun Siyam Iru Fushi is their system of butlers - i.e. when there is a dedicated staff member assigned to your room through whom you can manage your stay in every possible aspect. Our butler was Yevhen, and he was literally the best. Sometimes we had very specific requests, and our family of 5 people including a senior and a toddler was really tough to manage. Nevertheless, everthing was done perfectly and with astonishing speed. But more details below.
FIrst of all, we had two rooms booked (one beach villa and one water willa. separate bookings) but I will summarize everything here. We were quite lucky to get an upgrade at the hotel for both villas despity the busy festive seasons, and upgrades were definitely worth it. We opted to use "All inclusive" package, and it was definitely a great solution for our group with different preferences and schedule of the day. One of the tricky things is how to book restaurants (five are included in AI packages but you need to book in advance). You can use mobile app to or leave it to butler. Yevhen made all bookings for us. We personally preferred French cuisine at Flavours and seafood at Islander Grill, but you need to try to find out what fits you.
It was also nice to have so many beverages included in AI package, over a hundred of different options. Our favourite bar was adult-only Reflections bar, with Dinesh and Avana, who served the most perfect drinks for us :-)
Finally, it should be appreciated that this hotel is mainly for family vacations, and it is perfectly fit for purpose - kids club and pool, calm and clear sea, white beach and overall perception of 100% safety.