Five-Star Hotels in La Marsa

Great Property, Extremely friendly staff and very helpful, We had an amazing experience and i totally recommend.

used to book this hotel as my wedding gift (nuit de noce) for family members and close friends ! always very happy !

Wonderful place, quiet, comfortable, amazing rooms - we were given an upgrade to the wonderful ottoman room which was super, featuring a little terrace with a sea view. Staff are incredibly nice and kind, breakfast is very good, everything is sparkling clean and bed was extremely comfortbale. Definitely a place to go back to!

Everything was perfect, the SPA, the breakfast, the room & the service ! Tarek at the Front Desk was amazing along us.

The location is excellent and the staff were very helpful and friendly.

I stayed in this hotel with my wife for 5 nights. I work in the tourism industry myself and I have to mention that I am a very big fan of the founder of Four Seasons. I know all his thoughts about service and the hotel industry and respect these ideas with great euphoria. For this reason I cannot give a bad mark, although the service in the hotel was extremely poor. We had to wait about 60 minutes at reception for our room to be ready (no problem at all). However, they didn't manage to bring us at least a glass of water in over 30 minutes. We had a nice room with a large terrace. In the first day I went to the reception because I wanted to connect my Ipad to the TV. I wanted an adapter for that. They didn't have such an adapter (no problem either); only the answer was funny. The gentleman at the reception said that only Android devices can be connected to the TV; that's rubbish. Then I ordered a taxi, drove to an electronics store and bought an adapter. After 30 minutes I had my adapter and of course I was able to connect my Ipad to the TV without any problems... What a pity! On the third night Me and my wife wanted to eat at a restaurant outside the hotel. I went to the concierge early that day and asked the lady there to make a reservation for me. In the evening I went to the reception with my wife to order a taxi to the restaurant. The lady at the concierge told me that the restaurant is not accepting guests that night. I was shocked and asked why I wasn't informed in time. So I could arrange a reservation at another restaurant. After that it started to get scary. The lady at the concierge said she already called my wife. She said that my wife told her that she arranged something else! But that was not the case. After I said she didn't speak to my wife, she said the room numbers were mixed up. That shouldn't happen with a Four Seasons. She should just apologize and arrange a new reservation instead of doing cheap tricks.

Beautiful property, fantastic location, warm and friendly staff.

Amazing team, especial thanks to the reception team and Sihem in particular.

I was pleasantly surprised by the quality of the stay. The room had a sea and city view — it was beautiful and spacious. The staff is kind — I would especially like to thank the porter. The value for money is excellent.

Everything was just perfect. Very kind staff, nice location directly by the lake - ideal for night walks after dinner :-) Will definitely come back again when possible.