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The best five-star hotels in Sumatra

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Superb: 9+ Very good: 8+ Good: 7+ Pleasant: 6+
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Atiyan Hotel Syariah is located in Bukittinggi, within 1.3 km of Gadang Clock Tower and 21 km of Padang Panjang Train Station. This 5-star hotel offers a 24-hour front desk. The property is non-smoking and is situated 1.4 km from Hatta Palace. The staffs were very polite and friendly, and we had great food and ambiance while experiencing our last breakfasting at Nadi Coffee & Eatery👍 I also like the Lobby's atmosphere and also the interior design of the rooms.

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9
Superb
12 reviews

Facing the beachfront, Lampung Marriott Resort & Spa offers 5-star accommodation in Lampung and has a garden, private beach area and terrace. The hotel features an outdoor swimming pool, fitness centre, evening entertainment and a kids' club. All staffs were so friendly, their hospitality is really excellent. The hotel is clean everywhere. The pool is too excellent. The foods are so great. We love all of them. We really missed the snorkelling. Tje time of stay was notbsufficient forbus

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9
Superb
47 reviews
Price from
US$151
per night

Located just across Palembang Icon Mall and offers free shuttle service to the mall, The Arista Hotel Palembang features an outdoor pool, spa and sauna. Offering 3 dining options, it also provides free Wi-Fi hotspots throughout the hotel. The property also offers airport pick up service at additional charge. Amazing Hotel with Excellent Amenities and Service I had a fantastic experience at this hotel! There was a wide variety of food options, offering both traditional and western cuisines — all delicious and well-prepared. The customer service was outstanding; staffs were friendly, attentive, and always ready to help. The cleanliness of the hotel and the spaciousness of the rooms were top-notch. Highly recommended for anyone looking for comfort, variety, and great service

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9.5
Exceptional
11 reviews
Price from
US$92
per night

Facing the beachfront, Sheraton Belitung Resort offers 5-star accommodation in Tanjungbinga and features free bikes, outdoor swimming pool and fitness centre. With a garden, the property also has a terrace, as well as a bar. There is a restaurant serving American cuisine, and free private parking is available. It is very tranquil and beautifully designed. The staff is EXCEPTIONAL. They very so nice and anticipating and did everything they could to make our stay wonderful. They especially went above and beyond for our two daughters. Fresh fruit, milk shakes and always smiles and waves.

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8.5
Very good
196 reviews
Price from
US$90
per night

Facing the beachfront, Novus Jiva Anyer offers 5-star accommodation in Anyer and has a garden, terrace and bar. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. The hotel offers an outdoor swimming pool, fitness centre, evening entertainment and a kids' club. The hotel is amazing. The staffs are excellent. I rescheduled my booking last minute because of some medical emergency and they confirmed without hesitation. The process only took several minutes. Once we're finally there, we were amazed by the beauty of the hotel. And even more by the friendliness of the staffs.

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8.1
Very good
219 reviews
Price from
US$98
per night

Set in Palembang and with Ampera Bridge reachable within 7.6 km, The Excelton Hotel offers concierge services, non-smoking rooms, a fitness centre, free WiFi throughout the property and a restaurant. This 5-star hotel offers room service and a 24-hour front desk. The hotel has an indoor pool and free shuttle service. Clean, modern, well equipped rooms with all the expected additional room services. The hotel interior and facilities were also clean, modern and high end. Breakfast buffet and restaurant had lots of choice and excellent quality food items available.

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8.8
Fabulous
134 reviews
Price from
US$58
per night

Grand Mercure Medan Angkasa is a 5-star hotel that offers locally exquisite facilities that are best for Medan guests, reflecting North Sumatera culture with an authentic design ideal for business and leisure. Great and friendly staff. Very good breakfeast and Service.

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8.2
Very good
676 reviews
Price from
US$41
per night

Located in the heart of Medan’s business district, Cambridge Hotel Medan offers modern rooms with an outdoor swimming pool and a rooftop bar. Guests enjoy free WiFi in all areas and free on-site parking. We absolutely loved our stay at the Cambridge Hotel! The staff was incredibly friendly and welcoming, always ready to assist us promptly. Their helpfulness was invaluable, especially since we don't speak Indonesian. Most of the staff members were fluent in English, making communication easy for our family. The breakfast buffet was a delightful surprise. The food was not only delicious but also beautifully presented. We thoroughly enjoyed every dish, and the clean and inviting atmosphere made the dining experience even more pleasant. The hotel's strategic location is a major plus. Its direct connection to the mall makes it incredibly convenient for guests, offering easy access to shopping, dining, and entertainment options. Hotel just in the heart of city. The hotel staff went above and beyond, even accommodating our early check-in request. Their exceptional service and warm hospitality made our stay truly memorable. We wholeheartedly recommend this hotel and extend our sincere gratitude to the Cambridge Hotel for such a wonderful experience.

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8.4
Very good
110 reviews
Price from
US$68
per night

Centrally located, JW Marriott Hotel Medan offers accommodation with 55-inch LED TVs. It features an outdoor infinity pool, a 24-hour fitness centre, a spa and 6 dining options. Shuttle from Centre Point Mall is provided. We stayed for 1 night before our flight to Europe. It was the second time we stayed at this hotel and this time was everything perfect. We used the executive lounge to get refreshed before the evening and used the gym and pool. Service was as expected and we enjoyed our stay.

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8.9
Fabulous
635 reviews
Price from
US$72
per night

Set in Sabang, 400 metres from Iboih Beach, Olala Bungalows and Restaurant offers accommodation with a garden, free private parking, a private beach area and a shared lounge. Featuring a 24-hour front desk, this property also has a restaurant and a terrace. The hotel also features free WiFi as well as a paid airport shuttle service.

The area is popular for hiking, and car hire is available at this 5-star hotel. The location was so perfect right on the water

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8.6
Fabulous
89 reviews

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