The meals were fantastic, varied and creative. A lot of heart went into each meal. The staff were bonny and put in the effort and enthusiasm to ensure an excellent stay. Ensuring my medical food requirement was catered for and then providing me with a card in Japanese that explained this problem so I could forward to other chefs was most considerate.
We had such a luxurious amount of space. There were plenty of cooking appliances to use. The place is near (by drive) to a big supermarket and other convenience stores, yet the accommodation is tucked into a quiet corner. Great view, great vibes all-in-all.
This was a luxurious treat and we all enjoyed it from the welcome by the general manager, the hot spring bath, the food, the room. One of our group had a massage which was very good and reasonably priced. Breakfast was an amazing buffet of Japanese and Western dishes. The hotel provided transport by shuttle bus to and from the hotel. Communications via booking.com worked well.
Hotel was great and only one year since opening and it was great and worth the money for top quality hotel accommodation
A very great Japanese experience with Tatami mats throughout the hotel. The rooms are small but functional and the onsen is great. It's a short walk to the Castle which is a must see in Matsue. The breakfast was a highlight. Such an incredible selection and quality of food was outstanding. in keeping with the hotel, it is very traditional Japanese fair so do not expect Western options.
The room was luxuriously big (at least for Japanese hotels), the staff members were very polite and helpful and tried to solve any issues to the best of their abilities. There was a tasty Japanese style breakfast available including the local clam soup and well prepared fish and exquisite little deserts.
Near perfection