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The best five-star hotels in Quintana Roo

Check out our pick of great five-star hotels in Quintana Roo

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Superb: 9+ Very good: 8+ Good: 7+ Pleasant: 6+
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Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area. Situated conveniently in the Zona Hotelera district, this hotel features a bar, as well as a hot tub and a spa centre. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Amazing ambiance and chill vibe. Staff were all superb.

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9.2
Superb
121 reviews
Price from
US$416.67
per night

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a hot tub, evening entertainment and room service. Gosh, Hotel Milam was beyond what we expected. The moment we walked in, it felt like stepping right into a dream. The pictures don’t do this place justice—you truly have to be there in person to experience how lavish and thoughtfully designed it is. Our villa was absolutely stunning. Exceptionally clean, beautifully designed, and the highlight was the personal pool with a forest view, and various options for mood lighting. We could not get enough of it. The open-air shower was pure magic. Showering under the sky, surrounded by nature, was an experience in itself. Every little detail felt intentional, making it one of the most luxurious stays we've ever had. The highlight, though, was the concierge service on WhatsApp. Jay and Ara are just brilliant with the guests! We just had to send a message, and whatever we needed was sent to our room promptly. They helped us book taxis, made restaurant reservations, and even gave us directions and suggestions in real time. We are so thankful. But what made the real difference for us were the activities at the property. We tried the ice bath, the yoga sessions, and even the temazcal—and I’m so glad we did. There was so much to do that we never even felt like leaving the hotel. The food was delicious as well. The breakfast, the restaurant, the fresh ingredients—everything was top-notch. Try the Pina Colada!!! Honestly, if you’re thinking about booking—just do it. Milam is pure magic. ✨

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9.3
Superb
221 reviews
Price from
US$614
per night

Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area. The property has a bar, as well as a restaurant serving local cuisine. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Beautiful place, excellent staff and, while not all staff members were equally experienced, it was an engaged team. Beautiful rooms, clean and well equipped and decorated. Great pool and location. Highly recommended, take the sailing boat trip with Hugo as your captain.

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9.4
Superb
505 reviews
Price from
US$262
per night

Bacalari Hotel Boutique features an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Spacious and comfortable rooms. Loved the common spaces on upper level. Loved the private rooftop patio in the King rooms. Clean, fresh, well appointed and tasteful.

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9
Superb
198 reviews
Price from
US$303
per night

Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Everything is spectacular The location the staff specifically the staff the food is good, they offer you kayaks for free and you can take a cruise around the magical lake Also what’s so special about this location of the lake that it has a cenote so its a mix between both.

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9
Superb
248 reviews
Price from
US$543
per night

Located in Tulum, 16 km from Tulum Archeological Site, The Yellow Nest Tulum provides accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Each accommodation at the 5-star hotel has garden views, and guests can enjoy access to a terrace and to a sauna. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. Its a unique place, in a very unique location and you have to keep an Open mind when you are going, give the location. Staff was amazing, very friendly and always wanting to help you out. Good food on the restaurant and service.

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9
Superb
563 reviews
Price from
US$188
per night

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, this 5-star hotel has air-conditioned rooms with a private bathroom. The hotel has a hot tub, a business centre and free WiFi. Everything met and exceeded our expectations. The staff is incredibly professional and nice. The food was INCREDIBLE, fresh ingredients and exquisite preparation. The resort premises are huge, in the middle of a secluded, quiet part of the near-beach jungle. We stayed in an individual lodge with two bedrooms and two bathrooms. The rooms are designed and furnished in the traditional Mexican and Yucatan style. The resort is a piece of paradise: quiet, surrounded by trees and vegetation, there's a lagoon nearby ON THE PROPERTY. There's also a cenote right in the resort and it includes an underground cave which can be toured, one of the *many* activities the resort offers (for free). It really feels like the resort was built around the nature and the spirit of the Yucatan peninsula, as opposed to putting these elements around the resort. There are plenty of activities and things to explore just within the resort itself, with many swimming pools, bike tours and hidden gems on the premises (such as a traditional church, quiet gazebos, the cenote, library, a recreation of a Mayan village, etc.). The resort is approx 10 mins drive from Tulum, 8 mins drive from Xel-Ha water park. We'd recommend renting and coming by car for everyone who stays here to enjoy the surroundings as well (including places like Playa Paraiso). The staff was incredibly accommodating: we missed our connection and lost one night of vacation stuck in Atlanta and the resort management offered us an extra night *for free* to make up for this (although they didn't have to). We also met the owner of the resort along with the director and we could feel their passion for nature, for preserving and passing the spirit of the place onto the resort and its guests. Big thanks and kudos to Gonzo (leading cenote and cave tours and various other activities), Alejandro (our favorite restaurant staff), and all other staff who made our stay feel warm and welcome.

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9.4
Superb
534 reviews
Price from
US$548.90
per night

Facing the beachfront in Bacalar, Our Habitas Bacalar - Adults Only has a private beach area and a bar. With a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property offers paid airport shuttle service. Beautiful place and wonderful staff

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9.3
Superb
553 reviews
Price from
US$220
per night

Layla Tulum - Adults Only has an outdoor swimming pool, garden, a shared lounge and terrace in Tulum. This 5-star hotel offers a bar. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Location, Pool, breakfast and service.

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9.1
Superb
519 reviews
Price from
US$250
per night

Hotel Casa Hormiga features free bikes, outdoor swimming pool, a garden and terrace in Bacalar. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property offers paid airport shuttle service. Great location! Free bicycles. Loved the room design

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9.1
Superb
317 reviews
Price from
US$192.94
per night

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