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The best five-star hotels in Quintana Roo

Check out our pick of great five-star hotels in Quintana Roo

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Superb: 9+ Very good: 8+ Good: 7+ Pleasant: 6+
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Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area. Situated conveniently in the Zona Hotelera district, this hotel features a bar, as well as a hot tub and a spa centre. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. What I loved about Sana Tulum - Beachfront Boutique Hotel was its stunning beachfront location and the amazing design that perfectly blended modern and Moroccan styles. The clean, white sandy beach and the breathtaking views of the turquoise Caribbean Sea created a serene atmosphere that was perfect for relaxation. The exceptional service from the staff truly stood out; they were friendly, attentive, and went above and beyond to ensure we had everything we needed. I also appreciated the top-notch amenities, including the lovely infinity rooftop pool and the delicious on-site restaurant that showcased Mediterranean flavors.

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9.1
Superb
104 reviews
Price from
US$360
per night

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers room service, a concierge service and free WiFi. There is free private parking and the property features paid airport shuttle service. Everything! But the quality of Customer Service was superb!

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9.1
Superb
231 reviews
Price from
US$289
per night

Situated in Tulum, 100 metres from South Tulum Beach, Hotel Shibari - Restaurant & Cenote Club features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre. Among the various facilities of this property are a garden, a terrace and a bar. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

Hotel Shibari - Restaurant & Cenote Club offers 5-star accommodation with a hot tub. Everything was perfect – from the service to the cleanliness and comfort. I had an amazing stay!

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9
Superb
549 reviews
Price from
US$442.37
per night

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a hot tub, evening entertainment and room service. Such a beautiful hotel. We came here for our honeymoon. Everything here is so relaxing and a piece of heaven. The food is incredible, as well as the stuff. Everything we needed they helped us. Lucia and the other people serving our food as well. I really recommend the hotel at least one time because it’s truly an experience, especially coming with your loved one.

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9.3
Superb
216 reviews
Price from
US$528
per night

Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area. The property has a bar, as well as a restaurant serving local cuisine. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Puerta del Cielo is the best hotel one can find in Bacalar. We were 2 couples who booked 2 rooms with lagoon views and we were mesmerized by the beauty of this hotel and the atmosphere. When we arrived, they immediately opened the doors to paradise, carried our luggage and we were greeted by all the employees which seemed very personal, friendly and made us feel incredibly welcomed. We received a welcome drink, did our check in and then received a tour of the hotel grounds before heading to our rooms. Let me just say that this is without a doubt the most beautiful boutique hotel one could possibly find not just in Mexico but probably anywhere. The bar, the path that stretches throughout the hotel, the pools (one next to the bar and the other one overlooking the lagoon), the balconies, rooms, the view, staff, the dock, EVERYTHING is perfect! There is quiet jazz music playing in the background in the patio and everything is just perfect! We also loved the idea of not having the typical breakfast that we received in 5 other hotels while traveling around Yucatan and Q.R. Every 4 and 5 star hotel would offer the same thing every day, which after 2 weeks becomes a bit dull and P.D.C. was a perfect little break from the usual routine. They don’t offer rooms with breakfast included. You get a menu (which is very good with lots of options) and you order through Whatsapp all over the hotel. You just write what you want and where and they bring it to you. And the food - WOW, they work so hard for every single dish!!! Also, a lot of staff would remember who we were and would call us by name which I really appreciate. We even had a dinner on the dock and it was our favorite dinner in our lives! We were greeted by our chef who recommended the catch of the day and it was delicious! I/we want to come back to Puerta del Cielo many times and just hope to have the opportunity to do it.

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9.4
Superb
478 reviews
Price from
US$234
per night

Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The staff was very friendly, kindly and helpful

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9
Superb
249 reviews
Price from
US$536
per night

Located in Tulum, 16 km from Tulum Archeological Site, The Yellow Nest Tulum provides accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Each accommodation at the 5-star hotel has garden views, and guests can enjoy access to a terrace and to a sauna. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. The workers are absolutely lovely and the location blowminding

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9
Superb
604 reviews
Price from
US$220
per night

Facing the beachfront, Nômade Temple Holbox offers 5-star accommodation in Holbox Island and has an outdoor swimming pool, garden and restaurant. Offering a bar, the property is located within 200 metres of Playa Holbox. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. An almost perfect stay. Location, vibe, staff, restaurant.

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9
Superb
244 reviews
Price from
US$190
per night

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, this 5-star hotel has air-conditioned rooms with a private bathroom. The hotel has a hot tub, a business centre and free WiFi. It was tucked away in the forest with beautiful treasures on the property- rivers, cenotes, walking path in the woods, bicycles, kayaks! The staff were exceptional, and the whole experience was fabulous. Despite the rains we had a beautiful time. They also had a great wellness activity lined up every day. Absolutely loved it! Point to note is that it is a good drive away from the streets of Tulum.

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9.4
Superb
605 reviews
Price from
US$460.90
per night

Facing the beachfront in Bacalar, Our Habitas Bacalar - Adults Only has a private beach area and a bar. Featuring a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Private parking is available on site. Wow! What a place. We loved everything about it. It’s a little piece of heaven. The staff were all amazing. The daily activities were all fantastic. We only stayed for 3 nights but managed to do 2 yoga session, an afternoon of SUP’ing, a water colouring class, a mezcal tasting and a massage. The highly was definitely the sunrise SUP’ing. It’s a must. Make sure you book a room with a lake view as it’s definitely worth the money!

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9.3
Superb
567 reviews
Price from
US$229
per night

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