Search five-star hotels in Quintana Roo

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers room service, a concierge service and free WiFi. There is free private parking and the property features paid airport shuttle service. The location is absolutely amazing and so are the staff. We couldn't speak Spanish and the staff were extremely accommodating. They set up a WhatsApp group which makes everything extra smooth. The staff were helpful in booking taxis (and translating our needs for various stops to the drivers). Highly recommend availing of the kayaks (free) and jet ski to see more of the lagoon. We walked along a lot of the lagoon and visually seemed to be by far the best location to stay.

Situated in Tulum, 100 metres from South Tulum Beach, Hotel Shibari - Restaurant & Cenote Club features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre. Among the various facilities of this property are a garden, a terrace and a bar. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

Hotel Shibari - Restaurant & Cenote Club offers 5-star accommodation with a hot tub. The whole resort is very special and built around an amazing cenote. The room was stunning and very modern. The service was outstanding and we really loved the small details like small ice creams/fruits for free when relaxing at the cenote.

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a hot tub, evening entertainment and room service. This hotel is so amazing!!!! What I liked most about this property is how luxurious and homely it feels. From the moment you arrive the staff are so lovely and attentive the entire time. The place is decorated so beautifully you just want to take photos everywhere you go. The pool in the room is a once in a lifetime experience. The food at the restaurant was perfect and there is a cute boutique at the front. The hotel itself is really perfect and adds to the bohemian experience of being in Tulum.

Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area. The property has a bar, as well as a restaurant serving local cuisine. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. This place is stunning, everything was perfect : room, poolside, food, cocktails, location facing the laguna, very helpful and friendly staff

Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. I had an amazing time at this property! The rooms were spacious and provided a great view of the lagoon. The balcony was amazing with a private pool and hammock. I enjoyed the restaurant and sun beds as well. The location of the hotel is great and very close to the town. The hotel staff was so kind and they helped us call taxi's to and from the property when we would head to town. They went above and beyond to ensure we had a great time. I will definitely be back and recommend to anyone going to Bacalar!

Located in Tulum, 16 km from Tulum Archeological Site, The Yellow Nest Tulum provides accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Each accommodation at the 5-star hotel has garden views, and guests can enjoy access to a terrace and to a sauna. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. Staff was amazing! Really kind and wanting to help with everything. The villa with private pool was beautiful! The breakfast was healthy and delicious!

Facing the beachfront, Nomade Holbox offers 5-star accommodation in Holbox Island and has an outdoor swimming pool, garden and restaurant. Offering a bar, the property is located within 200 metres of Playa Holbox. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Complete peace and relaxation, incredible food and a staff that makes you feel like you’re in your new home and you deserve to stay this way forever.

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, this 5-star hotel has air-conditioned rooms with a private bathroom. The hotel has a hot tub, a business centre and free WiFi. The property is gorgeous and you really get a feeling you are disconnected

Facing the beachfront in Bacalar, Our Habitas Bacalar - Adults Only has a private beach area and a bar. Featuring a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Private parking is available on site. Most beautiful, sexy and natural place to stay and explore in Bacalar.

Layla Tulum - Adults Only has an outdoor swimming pool, garden, a shared lounge and terrace in Tulum. This 5-star hotel offers a bar. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. We loved the laid back relaxed vibe, the service & hospitality of all the staff was Excellent, they go above and beyond to accommodate any asks. The walking distance to the local shops and restaurants.