Four-Star Hotels in Tsuruoka

We stayed at the room with toilet and bath. The room is new and clean. The shared bathrooms on the first floor are small but also very clean. The onsen water is not too cold or too warm. The breakfast is also very enjoyable. The ryokan owners are kind. This is a nice experience.

We stayed only one night as the conclusion of our trip in Yamagata prefecture. People from Tsuruoka are the kindness and it was confirmed by the staff of this hotel that did everything they could to make us happy. As being vegan, they prepared a special breakfast for me which was delicious. We had to leave early in the morning and they prepared it before the opening of the restaurant which was lovely. The hotel is beautiful, the room was very spacious. The onsen is amazing as well. We had a great time and we will definitely come back! Thanks again.

An extremely comfortable experience, the spacious room with a beautiful view of the pond, the delicious food and the pleasant onsen. The attention of the staff was always very friendly and helpful.

This was an absolutely amazing stay that far exceeded our expectations! It was our first experience in a Japanese style room and an onsen, and the room was a delight. Comfortable futons impecably laid out while we had dinner, a lovely highgloss low table with comfortable seating. The tatami flooring was a delight to walk on. There is so much attention to the little details, even slippers ready to slip into in the toilet! The dinner was absolutely fabulous. This was one of the healthiest dinners we've had this vacation, with plenty of vegetables and soup and good quality seafood. The breakfast was also more than plenty with a varried delicious buffet. And the onsen was amazingly hot and calm. I actually intended to leave after a quick dip but immediately returned to it as it was so comforting. The cool relaxation corner next to the onsen is also a very nice touch, as is the tv playing a documentary of the region's culture and nature at a suitably pleasant low volume. The staff is also amazing! Though they don't quite speak English, they are all very kind, attentive, and enthusiastically helpful. Even if you don't immediately see anyone, as soon as you're on the premise looking a bit lost, they will show up to unobtrusively offer their assistance. The souvenir shop is also a very nice touch! With many nice local foods, some of which are also used in their restaurant and nice snacks, cloth and trinkets I hadn't seen elsewhere.

Staffs are very friendly, and rooms are clean and beautiful, hotel is big, food is good! there are 2 different onsen places, both are great!

Felt like being welcomed into someone's home. A lovely place to stay.