The staff was exceptional. Chanez at the front desk was phenomenal. She was pleasant and professional, and she is an asset to the Hilton organization. She needs a raise!
Excellent - What previous guests thought, 262 reviews
Excellent · 262 reviews
I recently booked this hotel for my parents who were visiting, and they had a wonderful stay. They stayed in the corner suite and loved the downtown views!
The room was spacious, clean, and well-appointed with all the amenities. The full kitchen and the complimentary shuttle service that operates within a 1-mile radius of the hotel were incredibly convenient.
Overall, it was a fantastic stay. I highly recommend Homewood Suites by Hilton in Providence.
Very disappointed with the cooperation of management to follow-through on communication with them about cancellation refund and communication with booking.com. I spoke with management at Hilton (Sean and Michael) and multiple staff at booking.com repeatedly requesting they communicate with booking.com and I still have not received a refund to rebook. I am very disappointed in the service.
L
Guest review by
Lynda
Young couple
Research, refine, and make plans for your whole trip