All guests staying are required to provide their original passports upon check-in. For U.A.E. resident guests, either a passport or U.A.E. Identity Card is necessary to be presented upon check-in.

The credit card must be in the name of one of the guests staying and the same card must be presented for verification upon check-in. If the guest staying is not the cardholder or for any reason, the credit card used cannot be produced at the time of check-in, the guest has to pay in cash or by alternate credit card for the booking. The hotel reserves the right to reject the booking due to non-compliance of the requirements.

Please note that when booking a rate where payment is due before arrival, JA Ocean View Hotel will provide detailed payment instructions, for example a link to a secured payment platform.

Please note that for flexible rates, the hotel reserves the right to pre-authorize the credit card anytime after the booking is made.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform JA Ocean View Hotel, Jumeirah Beach Dubai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of AED 1,000 is required on arrival. You should be reimbursed on check-out.