Please note that the person staying in an extra bed, will be charged an all-inclusive rate of AED 578 in addition to the cost of the bedding.

Please note that it is obligatory to present the physical credit card used to make the reservation upon check in.

If the physical credit card is not available, guests will have to pay by cash for the total cost of the stay.

Please note that room service is chargeable. A la carte restaurants are purely subject to availability and cannot be pre-booked.

Security Deposit: A refundable security deposit is required upon check-in. The amount may vary depending on the length of stay.

Identification Requirement: In accordance with UAE law, all guests (including children) are required to present an original, valid physical passport or Emirates ID at the time of check-in.

Please note that photocopies, digital copies, or any other form of government identification cannot be accepted.

Guests should note all Special Requests are subject to availability and additional charges may apply.

Hotel check-in must be after 3:00 PM and check-out must be until 12:00 PM Quoted prices includes all government levied taxes and surcharges, including VAT.

The all-inclusive meal plan starts at check in time on day of arrival and finishes at 12 PM on day of departure.

A minimum stay of 2 nights is required to be eligible for A la carte reservations. Dinner on the first night of your stay will be at Seven Heights. A La Carte Restaurants reservations depend on availability and are not guaranteed.

Please scan the QR Code in the room to make your A La Carte reservation. Reservations can only be made for the same day. All Inclusive accommodations is free for the 1st child up to 11 years and free for the 2nd Child up to 5 years old, 2 child From 6 to 11 years will be charges AED 200 per night.