As per UAE law, guests are required to present original ID (UAE National ID or Passport) upon check-in for each person staying in the hotel. Please note that all Special Requests are subject to availability and additional charges may apply.

When booking more than 10 rooms, different policies and additional supplements may apply.

The Cove Rotana Resort - Ras Al Khaimah reserves the right to temporarily hold an amount prior to arrival as per hotel policy. Please ensure you have the credit/debit card that guaranteed the booking or was used for pre-payment upon arrival for verification.

For the safety and hygiene of our guests, cooking items are not permitted in our rooms and villas. Furthermore, outside food and shisha are not allowed in the Resort.

Please note that due to payment procedures, debit cards cannot be used at the time of booking. You must use a valid credit card at the time of booking which might be pre-authorized prior to arrival date. Debit cards can only be used upon arrival at the property. Guests are required to show a valid, original ID and credit card upon check-in.

The maximum occupancy in a room is 2 adults and 1 kid aged below 05.99 years they can stay with their parents or adults in the existing bed provided in the room When Booked Room Types are Guest Room, Lagoon View Room, Sea View Room. We understand that families often travel together, and we welcome children of all ages to stay with their parents or adults.

For children aged 06 and below 11.99 years, they can stay with their parents or adults in the existing bed provided in the room when Booked Room Type are Garden View Room, Pool View Room, Specious Guest Room and subject to charge for Booked Meal Plan. However, for child age 12 years and above consider and adult and require to book additional Room.

We strive to accommodate the needs of all our guests and ensure a comfortable and enjoyable stay for everyone.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をThe Cove Rotana Resort - Ras Al Khaimahに事前に連絡してください。

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。

到着時に、AED 500の損害補償用デポジットの支払いが必要となります。 現金でお支払いください。 デポジットはチェックアウト時に返金されます。 デポジットは宿泊施設の点検後、問題がなければ現金にて全額返金されます。