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About this property
In the heart of the Tyrolean Alps, surrounded by the mountains of the Zillertal, the HELD - Hotel & SPA****s combines relaxation, activity and alpine lifestyle. Whether families, couples, sports enthusiasts or those seeking relaxation - the hotel offers suitable retreats for everyone.
The NEW GartenSPA (Adults only, from 15 years) will open in May 2025 as a new wellness zone with panoramic infusion sauna, brine relaxation pool, 25 metre outdoor infinity sports pool, indoor pool, 3 new relaxation rooms, steam bath, plunge pool, whirlpool, sauna roof garden, natural swimming pond, bright treatment rooms, KRYO cold cabin and a PrivateSPA for individual moments of retreat.
A separate familySPA with indoor and outdoor pool, whirlpool, children's pool with small slide, water games, textile sauna area and a chat parlour with healthy refreshments ensures a family-friendly wellness experience. The offer is complemented by a new outdoor playground and numerous leisure activities for children.
The modern fitness room and a varied weekly programme with workouts, yoga sessions, guided hikes and bike tours offer a wide range of opportunities for sporting activities - both indoors and outdoors.
The cuisine focuses on regional specialities and offers a varied breakfast buffet, a lunch and cake selection as well as a 6-course evening menu with salad or themed buffet.
The rooms are equipped with modern bathrooms, toiletries, a seating area, free Wi-Fi and views of the surrounding countryside.
In winter, a free ski bus provides transport to three nearby ski areas. In summer, hikes, bike tours and a visit to the 18-hole golf course 2.5 km away are on offer. Ski passes are available directly at the hotel.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
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Guest reviews
Categories:
Staff
9.7
Facilities
9.8
Cleanliness
9.8
Comfort
9.8
Value for money
8.7
Location
9.2
Free WiFi
9.5
High score for Fügen
Select topics to read reviews:
Guests who stayed here loved
Michael
Israel
“Incredible breakfasts and dinners, amazing outdoor pool with a picturesque view!”
Liliya
Bulgaria
“absolutely amazing hotel. Great food, friendly staff. Facilities well maintained.”
H
Hussain
Saudi Arabia
“The sauna, the view, the design of the room and the breakfast.”
P
Pascal
Germany
“Das sehr aufmerksame und ehrlich freundliche Personal. Der neugestaltete Wellnessbereich ist ein Traum!”
Maurice
Germany
“Das gesamte Konzept. Von der Architektur der Hotelanlage bis hin zur Ausstattung, die Kulinarik, das Personal, alles im ganzen TOP.”
Ana
Netherlands
“Uitstekende keuken, zowel het ontbijt als het diner. Heel veel gezonde items, zoals de soorten muesli, noten, vers geperste sap, soorten losse thee bij het ontbijt.
Ook het natuurlijke bad (soort grote vijver) is super.”
S
Sabrina
Germany
“Nicht nur das Frühstück war super sondern auch das Abendmenü. Waren begeistert.”
A
Alain
France
“Superbe chambre avec vue magnifique repas très bons et très variés Mme Held d’une grande gentillesse et très pro”
Markus
Germany
“Sehr schöne Lage mitten im Zillertal. Mit dem Auto oder dem Fahrrad hat man viele Möglichkeiten. Das Hotel bietet selbst auch kostenlose Ausflüge an.
Die Anlage ist großzügig, mit einem wunderschönen Garten Bereich inklusive Bioschwimmteich,...”
V
Vanessa
Germany
“Gute Lage, sehr freundliches Personal, tolle Wellnesslandschaft, hervorragende Kulinarik, Zimmer sauber und geschmackvoll eingerichtet, Hunde sind willkommen (auch im Restaurant und im Garten gibt es extra Bereiche)”
Hotel surroundings
Restaurants
1 restaurant on site
Restaurant #1
Cuisine
Austrian • German • Local • International
Open for
Breakfast • Brunch • Lunch • Dinner • High tea
Ambiance
Modern • Romantic
Dietary options
Vegetarian • Vegan • Gluten-free
House rules
HELD - Hotel & Spa , 4 Sterne Superior, Zillertal takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Cot upon request
€ 25 per child, per night
Prices for cots are not included in the total price, and will have to be paid for separately during your stay.
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Your deposit will be kept as a handling fee if you cancel your booking earlier than 3 months before arrival.
Special dietary requirements (e.g. gluten-free) can be accommodated on request and at a surcharge.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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Israel“Incredible breakfasts and dinners, amazing outdoor pool with a picturesque view!”
Bulgaria“absolutely amazing hotel. Great food, friendly staff. Facilities well maintained.”
Saudi Arabia“The sauna, the view, the design of the room and the breakfast.”
Germany“Das sehr aufmerksame und ehrlich freundliche Personal. Der neugestaltete Wellnessbereich ist ein Traum!”
Netherlands“Uitstekende keuken, zowel het ontbijt als het diner. Heel veel gezonde items, zoals de soorten muesli, noten, vers geperste sap, soorten losse thee bij het ontbijt. Ook het natuurlijke bad (soort grote vijver) is super.”
France“Superbe chambre avec vue magnifique repas très bons et très variés Mme Held d’une grande gentillesse et très pro”
Markus
