Sustainability certification

Pan Pacific Melbourne

–Excellent location - show map
+46 photos
Scored 9
Rated superb

Staff

9.5
  • Very good breakfast
  • Restaurant
  • Private bathroom
  • Free WiFi
  • View
  • Air conditioning
  • Fitness centre
  • Family rooms
  • Non-smoking rooms
  • Kitchenette

Get the celebrity treatment with world-class service at Pan Pacific Melbourne

Pan Pacific Melbourne offers luxurious and stylish accommodation, with panoramic views of the city, Port Phillip bay or Yarra River. Pan Pacific Melbourne has direct internal access to the Melbourne Convention and Exhibition Centre. Crown Casino is a 20-minute walk, and Melbourne Tullamarine Airport is a 20-minute drive away. All air-conditioned modern rooms at the Pan Pacific Melbourne include floor-to-ceiling windows with stunning views. Each room has a work desk, a minibar and tea and coffee making facilities. Each room has a flat-screen TV with satellite channels. There is 24-hour in room dining available to all in-house guests. Breakfast is also available though the in room dining menu located in guest rooms, and orders can be placed through a food order system. Pan Pacific Melbourne offers concierge services and the 24-hour front desk can arrange dry cleaning, currency exchange and babysitting. It offers facilities for business meetings and events.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Parking
  • Free WiFi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Pan Pacific Hotels & Resorts
Hotel chain/brand
Pan Pacific Hotels & Resorts

Property highlights

  • Situated in the real heart of Melbourne, this hotel has an excellent location score of 9.5

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Loyal customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 single bed
and
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
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Sustainability

This property has 1 third-party sustainability certification.
GSTC Criteria
GSTC Criteria
Certified by: Vireo Srl

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Melissa
Australia Australia
“I Loved it here. The rooms were amazing and the staff are lovely and helpful. It’s so close to the DFO for shopping. I’d definitely recommend it.”
Alice
Australia Australia
“The view from our room up the river was superb, plenty to see and the sunrise through the buildings was lovely(the blinds were complete blockout too which was very welcome). The room itself was comfortable with everything needed for a great stay....”
Catherine
New Zealand New Zealand
“Great location, nice room, comfortable bed and friendly staff”
Z
Australia Australia
“The bed was amazingly comfortable. The toiletries were lovely.”
Anthony
Australia Australia
“Bed was unbelievably comfortable, view was outstanding and staff were really friendly”
Farina
Australia Australia
“Beautiful city of view breakfast was amazing. Room was nice clean and beautiful.”
Timothy
Australia Australia
“Great service and Very friendly Lucky enough to have a room upgrade and a complimentary bottle of champagne”
Kylie
Australia Australia
“We loved the overall vibe. From reception to rooms were all beautiful”
Stacey
Australia Australia
“On arrival we realised we didn't have enough beds for the number of people booked. The hotel staff were incredibly helpful and resolved the issue very quickly moving us to a room with the correct number of beds. I cannot fault the overall service.”
Bryane
Australia Australia
“Absolutely everything! The staff are second to none! The hotel is so beautiful, has everything you could want and need! The food is incredible and you can not beat the location! 10/10”

Hotel surroundings

Restaurants

1 restaurant on site
Dock 37 Bar and Kitchen
  • Cuisine
    Italian • Seafood • Australian
  • Open for
    Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Pan Pacific Melbourne takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about US$66. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AUD 120 per child, per night
Cot upon request
Free
3 - 16 years
Extra bed upon request
AUD 120 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBEftposCash

The fine print

Need-to-know information for guests at this property

Please note that there is a 1.25% charge when you pay with a Visa, Mastercard or American Express credit card.

Please note that there is a 3% charge when you pay with JCB. The Hotel is no longer accept Diners Club Card as a payment method.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pan Pacific Melbourne in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.