All clients under the age of 18 must be accompanied by a parent, guardian or an individual over the age of 18, The property has the right to refuse any booking when the legal guardian cannot provide current photo ID when requested at check-in.

Please note that a mid-week housekeeping service is only offered for stays of 8 nights or more.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that for same-day bookings and late arrivals, a photo of a valid driver's license and a credit card, both in the same name, must be provided at the time of booking to facilitate late check-in. Same day bookings must also check in during reception hours. For any questions please contact The Wave Resort directly.

Please be advised that Niecon Plaza is being demolished nearby. This is not within our property, but we would like to make you aware of noise works. We apologise for the inconvenience and thank you for your understanding.

Please note that all Visa and Mastercard payments will now incur a surcharge of 1.5% and 3% for all Amex bookings.

No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais.

Esta propriedade não permite a realização de festas de despedida de solteiros(as) e festas semelhantes.

É exigida uma caução de AUD 500 no momento da chegada. Esta será cobrada através de cartão de crédito. O reembolso deverá ser feito até 7 dias após o check-out. A sua caução será reembolsada na totalidade através de cartão de crédito, após uma inspeção ao alojamento.