You must show a valid credit card upon check-in. This credit card must be in the same name as the guest’s name on the booking confirmation. Please note that a government-issued identification card is required upon check-in.

Please note that the hotel has limited availability for valet car parking and is for hotel guests only.

Advanced pre-booking is essential, noting that valet parking is subject to availability at the time of booking. Booking requests can be reached at the property after the reservations are made.

Valet parking is charged at 100 AUD per car per day. Additionally, there are numerous external parking options within close proximity of the hotel; please do reach out if our team can assist with further information.

Please note that there is a 1.95% charge when you pay with a credit card. Digital wallet payment methods such as Apple Pay and Google Pay are not supported at the hotel during the check-in and check-out processes.

Access to the level 29 WET Deck is available for all guests in-house.

Please be advised that WET Deck will be open to adults only every Sunday.

Pets are welcome at W Sydney; however, you must contact the hotel directly before you bring your pet to confirm availability.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Tené en cuenta que todos los pedidos especiales están sujetos a disponibilidad y pueden comportar suplementos.