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About this property
Only 100 metres from the first cabin lift station, Kap House Hotel is located on Bansko's main street. It provides ski storage, free Wi-Fi and rooms mostly with balconies. An indoor pool, a hot tub and a sauna are provided free of charge. The centre of Bansko can be reached in a 10-minute walk.
A cable TV is featured in each of the rooms. The en-suite bathroom is fitted with a shower and a bath. The rooms are accessible by stairs.
The hotel has a massage room with various options for massages and relaxing therapies. The property has a ski wardrobe next to the gondola lift and guests are entitled to discounts there too.
Kap House Hotel's restaurant is designed in typical Bulgarian tavern style and offers Bulgarian dishes, complemented by a wide selection of wines.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
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Guest reviews
Categories:
Staff
9.2
Facilities
8.3
Cleanliness
8.9
Comfort
8.8
Value for money
9.1
Location
9.5
Free WiFi
7.0
Low score for Bansko
Select topics to read reviews:
Guests who stayed here loved
V
Vera
Israel
“Wonderful hotel with an authentic atmosphere, beautiful wooden furniture, and attentive staff. The breakfasts were excellent, showing real care for guests. Great location.”
S
Simon
Jersey
“Excellent location nice staff and I have stayed here a few times”
Esther
Spain
“Friendly staff and clean rooms. Bathroom can improve (shower with curtain to not drop all the water out). And sauna was not working. But overall we would repeat”
Marija
North Macedonia
“We liked the location, the staff, the breakfast. It was super clean, the hotel is a bit old but super clean.”
Ivana
Bulgaria
“Dog friendly and people friendly. Very clean and cozy. The breakfast was very nice.”
D
Darren
United Kingdom
“Been here a few times. It's perfectly serviceable and does what it's supposed to.”
Sarah
United Kingdom
“Loved visiting the local thermal baths and the massages.”
Melanie
Malta
“In a quiet part of town but still central to everything. Attached to a lovely restaurant. Friendly staff.”
P
Per
Sweden
“Smal breakfast, but tasty. The juice was not the best. They changed some of the buffé items every day which was good.”
Laura
United Kingdom
“Super impressed with the breakfast, great value for money. The beds were also surprisingly so comfy! We expected a rock hard bed. Honestly especially for the price this place really exceeded our expectations. We got massages every night and the...”
Hotel surroundings
Restaurants
1 restaurant on site
Ресторант #1
Cuisine
European • Grill/BBQ
Open for
Breakfast • Lunch • Dinner
Ambiance
Traditional
Dietary options
Vegetarian • Vegan
House rules
Kap House Family Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 20:00
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Free!Pets are allowed on request. No extra charges.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Kindly note that the property tavern offers discounted rates to guests.
Please note that massage studio is working for the period from 10 December until 30 March.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Restaurant is closed from Mon 24 Mar 2025 until Fri 21 Nov 2025
Sauna is closed from Tue 1 Apr 2025 until Mon 1 Dec 2025
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Israel“Wonderful hotel with an authentic atmosphere, beautiful wooden furniture, and attentive staff. The breakfasts were excellent, showing real care for guests. Great location.”
Jersey“Excellent location nice staff and I have stayed here a few times”
Esther
Spain“Friendly staff and clean rooms. Bathroom can improve (shower with curtain to not drop all the water out). And sauna was not working. But overall we would repeat”
Marija
North Macedonia“We liked the location, the staff, the breakfast. It was super clean, the hotel is a bit old but super clean.”
Bulgaria“Dog friendly and people friendly. Very clean and cozy. The breakfast was very nice.”
United Kingdom“Been here a few times. It's perfectly serviceable and does what it's supposed to.”
Malta“In a quiet part of town but still central to everything. Attached to a lovely restaurant. Friendly staff.”
Sweden“Smal breakfast, but tasty. The juice was not the best. They changed some of the buffé items every day which was good.”
