Please note that in accordance with Brazilian legislation (art. 250 ECA), children under 18 years old are prohibited from reserving or occupying hotel rooms without parental consent or presence.

At check in, children without parental presence must present an authorisation signed by both parents and original identification documents. In the case children are accompanied by parents, original identification documents are required.

Please note that for non-refundable rates, it is mandatory that the credit card charged during the reservation is shown upon check-in. In case it's not possible, the total amount of the reservation will be charged again on a new credit card or alternative form of payment. In this case, the amount charged previously in the credit card provided during the reservation will be reimbursed.

Third-party credit cards are only accepted if guests contact the hotel previously requesting for a pre-authorisation.

Due to the revitalization work of the medium voltage system there will be interruptions in the power supply.

On November 1st there will be total interruption in the power supply from 10 a.m. at 16 p.m

سيطلب من الضيوف عند تسجيل الوصول إظهار بطاقة هوية تحتوي على صورة شخصية وبطاقة ائتمان. يرجى ملاحظة أن جميع الطلبات الخاصة ستكون رهناً بالتوافر وقد تستلزم تكاليف إضافية.

يتّخذ مكان الإقامة هذا حالياً إجراءات إضافية للحفاظ على السلامة والتعقيم، وذلك نظراً للوضع الحالي المتعلق بفيروس كورونا (كوفيد - 19).

نظراً للوضع الحالي المتعلق بفيروس كورونا (كوفيد - 19)، يعد ارتاد كمامة إجبارياً في جميع المناطق الداخلية المشتركة.