Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorisation. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarised authorisation for that person.

Please not that the total amount of reservation is payable in advance by credit card at the time of booking. The credit card used in the reservation must be printed on the name of the guest and be presented at the reception desk upon arrival at the hotel.

Guest requirements: The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person’s ID and credit card. Credit cardholder must match guest name or provide authorisation.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Tené en cuenta que todos los pedidos especiales están sujetos a disponibilidad y pueden comportar suplementos.

Los huéspedes menores de 18 años solo pueden hacer el check-in si están acompañados por su padre, madre o tutor legal.