Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorisation. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarised authorisation for that person.

Please not that the total amount of reservation is payable in advance by credit card at the time of booking. The credit card used in the reservation must be printed on the name of the guest and be presented at the reception desk upon arrival at the hotel.

Guest requirements: The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person’s ID and credit card. Credit cardholder must match guest name or provide authorisation.

No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais.

Os hóspedes com menos de 18 anos só podem fazer o check-in se acompanhados por um dos pais ou tutor legal.