According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by a parent or authorized guardian. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. This authorization must be notarized, signed by both parents and presented together with certified copies of the parents' identity documents.

All minors under the age of 18 must present a valid photo ID that proves their identity and that of their parents. This document must be presented even if the minor is accompanied by his parents.

Please note that Special Requests are subject to availability and additional charges may apply.

The ticket(s) granted are non-refundable in case of non-use.

Access to the park is conditioned to the calendar and operating hours of the park, as well as its attractions. Information about the park is available on the official website www.thermas.com.br. The Hotel is not responsible for any performance of the park, as well as its calendar of operation or maintenance of attractions.

Gæsterne bedes fremvise gyldigt billed-id og kreditkort ved indtjekning. Bemærk venligst, at hvorvidt særlige forespørgsler kan imødekommes, afhænger af tilgængelighed på ankomsttidspunktet, samt at der kan pålægges et gebyr.

Gæster der er under 18 år, kan kun tjekke ind sammen med en forælder eller en officiel værge.