According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by a parent or authorized guardian. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. This authorization must be notarized, signed by both parents and presented together with certified copies of the parents' identity documents.

All minors under the age of 18 must present a valid photo ID that proves their identity and that of their parents. This document must be presented even if the minor is accompanied by his parents.

Please note that Special Requests are subject to availability and additional charges may apply.

The ticket(s) granted are non-refundable in case of non-use.

Access to the park is conditioned to the calendar and operating hours of the park, as well as its attractions. Information about the park is available on the official website www.thermas.com.br. The Hotel is not responsible for any performance of the park, as well as its calendar of operation or maintenance of attractions.

Khách cần phải xuất trình giấy tờ tùy thân có ảnh và thẻ tín dụng vào thời điểm nhận phòng. Vui lòng lưu ý tất cả các Yêu cầu Đặc biệt đều tùy thuộc vào tình trạng phòng trống và phụ phí có thể sẽ được tính thêm.

Khách dưới 18 tuổi chỉ có thể nhận phòng cùng phụ huynh hoặc một người bảo hộ hợp pháp.