Located just 0.6 mi from Novo Hamburgo’s city center, Swan Novo Hamburgo offers modern rooms with Wi-Fi and cable TV. Facilities include an indoor swimming pool and a games room. The rooms of Swan Novo Hamburgo are decorated with warm tones. All rooms are equipped with air conditioning, a mini-bar, and a work desk. They offer a pillow menu, and room service is available 24/7. Guests can enjoy a work out in the gym. Swan Novo Hamburgo also features a dry sauna, a steam sauna, and a 24-hour reception. The Irius Gastronomia restaurant serves national and international cuisine in an intimate setting. The bistro also offers an extensive international wine list. Historic and cultural street Rua General Osório is just a 5-minute walk away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental, Buffet

  • Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 full bed
2 twin beds
2 twin beds
Bedroom
1 queen bed
Living room
1 sofa bed
Bedroom
1 queen bed
Living room
1 sofa bed
1 queen bed
or
2 twin beds
Bedroom
1 queen bed
Living room
1 sofa bed
1 queen bed
or
2 twin beds
Bedroom
1 king bed
Living room
1 sofa bed
1 queen bed
1 queen bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Nubia
United States United States
The staff was so welcoming with my family and I. Some would speak English. The breakfast was delicious and offered good options to start the day full of energy. I really enjoyed the stay. I will definitely be back when visiting my parents.
Withers
Canada Canada
The staff went out of their way to ensure any needs I had were fully addressed.
Rafaela
Brazil Brazil
The room was perfectly clean and tidy! People in the reception desk were attentive. The whole place is beautiful!
Magnolia
United Kingdom United Kingdom
Hotel grounds were beautiful. Very impressive reception and the panoramic lifts overlooking were amazing. The room was spacious with a lovely city view, a large and comfortable bed and shower room was large with very good shower.
Afrohlich
Qatar Qatar
Breakfast was nice, nothing exagerated, but everything was fresh ans tasty
Flavio
Brazil Brazil
Recepção dos funcionários na chegada estacionamento,
Simone
Brazil Brazil
Já havia me hospedado neste hotel, a experiência foi melhor, em razão do excelente atendimento do recepcionista Francisco,tivemos problemas no ar condicionado e prontamente ele resolveu. O café da manhã, muito bom.
Lucas
Brazil Brazil
Boa limpeza, quarto espaçoso. Ótimo atendimento dos funcionários e café da manha muito bom!
Cristina
Brazil Brazil
Localização, café da manhã, amei o atendimento.
Higor
Brazil Brazil
Café da manhã bom. Quarto grande, espaçoso, cama confortável. Boa localização. Estacionamento pago, mas com acesso direto ao hotel.

Hotel area info

Restaurants

1 Restaurant On Site
Irius Gastronomia
  • Cuisine
    Brazilian
  • Ambience
    Traditional • Modern

House rules

Swan Novo Hamburgo takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubElo credit cardCash

The fine print

Must-know information for guests at this property

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Small pets are allowed for a surcharge.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent´s ID.

Please note payment is due at check-in.

When traveling with pets, please note that an extra charge of 70 BRL per pet, per night applies.

Please note that a maximum of 1 pet is allowed.

All pets staying at this property must have up-to-date vaccinations.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).