- Good breakfast
- Free on-site parking
- Restaurant
- Outdoor swimming pool
- Private bathroom
- Air conditioning
- Non-smoking rooms
- Family rooms
- Bath
- Fitness centre
About this property
This eco-friendly hotel features a fitness centre and seasonal outdoor pool. Free WiFi and on-site parking are available at no extra cost. Each room offers a flat-screen TV, refrigerator, coffee machine and en suite bathroom. Select rooms also include a microwave and Smart TV. Guests can enjoy breakfast, lunch and dinner at the on-site restaurant. Best Western Plus Ottawa City Centre has a 24-hour front desk and meeting facilities. This hotel is only 4 km from Carleton University campus and 7.3 km from Parliament Hill. Carlingwood Shopping Centre is 3.4 km away.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool (Temporarily closed)
- Non-smoking rooms
- Fitness centre
- Room service
- Facilities for disabled guests
- Restaurant
- Tea/coffee maker in all rooms
- Bar
Please select one or more options you want to book
Availability
Select different dates to see more availability
Sustainability
Green Key Global Eco-Rating
Guest reviews
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Guests who stayed here loved
- Yanhua
China“We stayed for a night on the second floor, free parking, two Queen sized beds and a bathtub. It was cllean and comfy.” 
Anjani
Canada“Clean and pleasant stay. Good location, ideal for families.”
Cynthia Canada“Great job by staff with each step including pre and post stay. They were friendly, they went out of their way to provide amazing service and very professional. I will def be returning to that location.”- Wang Canada“the room is very quiet and bed is comfortable. Compared the one I liked in Kingston, I like this hotel. And would recommend it to others.”
- Pewatooalook Canada“Clean room, nice location, friendly staff. Short week being there”
- Gail Canada“The front desk lady ((sorry cannot remember her name) was amazing and went above and beyond to ensure I was well taken care of. I travelled to Ottawa as my mother (90 years old) was about to pass away - needless to say I was t in the best frame...”
- Jia Canada“I was not aware Sunday breakfast starts at 8am, but we have to leave at 8:25 for my son's soccer game. The staff let us in earlier and took our orders before the business hour, so that breakfast can be served right after the cefateria opens....”
- Jason Canada“The hotel was clean and fresh, had a welcoming presence when you first walk in.. the staff was so friendly and polite and made sure that my stay at the hotel was a pleasant one and it truly was… definitely coming back again.”
- Corrine Canada“Professional, helpful, friendly staff (wonderful check-in with Sherry and very helpful front desk ongoing support). Very clean room (thanks Emily), comfy beds. Ate in restaurant once...excellent comfort food, very reasonably priced, great service....”
- Gail Canada“The closeness to the appointment we had in the city, not the first time we stayed here. It's ideally located. Every Hotel should have a Sherry at the front desk!”
Hotel surroundings
Restaurants
- Cafe 1274
- CuisineAmerican
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Traditional
- Dietary optionsGluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Pre-paid credit cards, cash and debit cards are not accepted as a valid form of payment at check-in. A bank issued credit card is required at check-in.
Please note: Any room/rate with "breakfast included" includes breakfast for each paying adult, and 1 child per paying adult aged 11 and younger.
There is no capacity for extra beds (cots, rollaways) in the rooms.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Best Western Plus Ottawa City Centre in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Outdoor swimming pool is closed from Thu 16 Oct 2025 until Tue 30 Jun 2026
A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
