You may cancel free of charge until 16:00 one day before arrival. If you cancel after 16:00 one day before arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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Get the celebrity treatment with world-class service at Fairmont Empress Hotel
Overlooking Victoria’s beautiful Inner Harbour, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away.
The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker.
The Empress holds a traditional afternoon tea in a special lobby with views of the harbour.
Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness centre.
The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 1 km away.
Couples particularly like the location — they rated it 9.9 for a two-person trip.
Situated in the real heart of Victoria, this hotel has an excellent location score of 9.9
Want a great night's sleep? This hotel was highly rated for its very comfy beds.
Top pick by families with children
Breakfast info
Continental, Vegetarian, American
Rooms with:
City view
Parking available at the hotel
Availability
Prices converted to USD
!
Please select one or more options you want to book
Limited supply in Victoria for your dates:
2 five-star hotels like this are already unavailable on our site
Sustainability
This property has 2 third-party sustainability certifications.
Biosphere Certification
Green Key Global Eco-Rating
Guest reviews
Categories:
Staff
9.3
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
8.1
Location
9.9
Free WiFi
9.4
High score for Victoria
Select topics to read reviews:
Guests who stayed here loved
J
John
Canada
“The complete experience was very enjoyable from the excellent service and staff to the facilities”
R
Robert
Australia
“Unbelievable property one of the best I’ve ever stayed in staff are lovely. Surroundings were over the moon. Just loved every piece of it.”
He
Canada
“Very convenient location! Beautiful view~ got an upgrade and the room view was amazing. Able to walk to many sightseeing spots!”
Amy
United States
“Absolutely everything. Gorgeous property with lovely flowers. The bar and tea service was exquisite. Location is everything you would want and more.”
Andrea
United States
“Everything - the location, the staff, the lounge and food. Everything is top notch and we love the Empress!”
D
Debra
Canada
“It's a beautiful hotel in a great location. We travel with a small dog and the extras to make a pet feel welcome were much appreciated. The Veranda was a good spot for drinks and food.”
D
David
United Kingdom
“Faultless, absolutely prefect stay. Staff so welcoming and nothing is too much.”
Y
Yoshinori
Canada
“Location was excellent in front of the main harbour. A beautiful garden at the front was remarkably kept clean and attractive.”
C
Charlotte
United Kingdom
“Love the Gold facilities. Beautiful view from the terrace and very attentive staff.”
Cara
Canada
“The location is the most desirable if you are spending time walking around downtown. Pool and gym facilities were great. There is a dry sauna in the change room that was wonderful, and steam sauna by the pool. Staff were top notch in regards to...”
Hotel surroundings
Restaurants
1 restaurant on site
Q at The Empress
Cuisine
American
House rules
Fairmont Empress Hotel takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 17 years
Extra bed upon request
Free
Adult (18+ years)
Extra bed upon request
CAD 50 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 19
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Fairmont Empress Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
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Biosphere Certification
Green Key Global Eco-Rating
Canada“The complete experience was very enjoyable from the excellent service and staff to the facilities”
Australia“Unbelievable property one of the best I’ve ever stayed in staff are lovely. Surroundings were over the moon. Just loved every piece of it.”
He
United States“Absolutely everything. Gorgeous property with lovely flowers. The bar and tea service was exquisite. Location is everything you would want and more.”
United Kingdom“Faultless, absolutely prefect stay. Staff so welcoming and nothing is too much.”
