Sustainability certification

Fairmont Empress Hotel

–Excellent location – show map
+205 photos
Scored 9
Rated wonderful

Excellent location!

9.9
  • Breakfast
  • 2 swimming pools
  • On-site parking
  • Restaurant
  • Spa
  • Pet friendly
  • Private bathroom
  • Free Wifi
  • Air conditioning
  • View

Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbor. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Parking on site
  • Free Wifi
  • Non-smoking rooms
  • Family rooms
  • Restaurant
  • Fitness center
  • Spa
  • Bar
  • Breakfast
Fairmont Hotels & Resorts
Hotel chain/brand
Fairmont Hotels & Resorts

Property highlights

  • Located in the heart of Victoria, this hotel has an excellent location score of 9.9

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, American

  • Parking available at the hotel

Availability

Select dates to see this property's availability and prices

—
Room Type
Number of guests
 
2 full beds
1 king bed
2 queen beds
1 king bed
and
1 sofa bed
1 queen bed
1 king bed
1 king bed
1 queen bed
1 king bed
1 king bed
1 king bed
1 king bed
and
1 sofa bed
1 king bed
1 sofa bed
and
2 queen beds
1 queen bed
1 king bed
and
1 sofa bed
1 king bed
1 queen bed
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability

This property has 2 third-party sustainability certifications.
Biosphere Certification
Biosphere Certification
Green Key Global Eco-Rating
Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Michael
Canada Canada
“Great location, we walked to a nearby restaurant and had dinner and then to a concert. A very easy walk to shopping, restaurants and night life. I would recommend this hotel for its location, friendly staff and well appointed rooms and facilities.”
David
United States United States
“The Fairmont Empress has the potential to be a fine hotel, however current operation does not warrant the price.”
Janet
United States United States
“I love old classic hotels. It has that beautiful chateau feel. All the staff is helpful and always ready with a smile.”
Katie
United States United States
“It was fun, staying in a castle! The hotel room was lovely, the hot water plentiful, and the bed super comfortable. There was plenty of soundproofing that you didn’t know there was anybody else in the hotel. They also provide turn down service in...”
Patsy
United States United States
“Our room had a lovely view of the harbor. Comfortable and clean.”
Ronhovde
United States United States
“The service! Opening our car door, welcoming us back every time! The room service. One of the doormen, Max, made reservations at a restaurant, then while we were there, had champagne delivered.(Thank you!)Everyone we talked to was pleasant and...”
Todd
United States United States
“Turn down service the first night of our two night stay was nice. Restaurant staff were friendly and efficient. Dinner was excellent. We were able to check in early on a Friday.”
Renee
United States United States
“Absolutely gorgeous hotel and beautifully landscaped property! Perfect location for walking everywhere. We loved our stay here! We loved our High Tea experience as well! Wonderful experience all around!”
Candace
United States United States
“The room servic or in room dining was exceptional. The food was the best I've ever had at an Accor hotel by far. The front desk staff and room service server were friendly, professional and helpful.”
Zane
United States United States
“The best location, no elsewhere can beat it. Other than it's a bit pricy, it's perfect. Bed is super comfortable, stuffs are super nice, will definitely come and stay again. They got my kid a separate bed in the king room, it's wonderful!”

Hotel area info

Food and Drink

Breakfast

  • Exceptional breakfast included with all options.
  • Food
    Bread • Pastries • Pancakes • Butter • Eggs • Yogurt • Fruit • Local specialities • Cooked/warm meals • Jam • Cereal
  • Drinks
    Coffee • Tea • Hot chocolate • Champagne • Fruit juice
Q at The Empress
  • Cuisine
    American
  • Menu
    À la carte
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

Fairmont Empress Hotel takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 17 years
Extra bed upon request
Free
Adult (18+ years)
Extra bed upon request
CAD 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 19
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Fairmont Empress Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.