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Get the celebrity treatment with world-class service at Mandarin Oriental Palace, Luzern
Elegant Accommodation: Mandarin Oriental Palace in Luzern offers a 5-star experience with spa facilities, a sauna, sun terrace, and a beautiful garden. Guests enjoy a restaurant serving French, Japanese, and Mediterranean cuisines, complemented by a bar.
Comfortable Amenities: The hotel features private check-in and check-out, a fitness room, steam room, and a 24-hour front desk. Additional services include room service, a child-friendly buffet, and electric vehicle charging.
Prime Location: Located 64 km from Zurich Airport, the hotel is near attractions such as Lido Luzern (1.8 km), Lion Monument (less than 1 km), and Chapel Bridge (13-minute walk). Surrounding activities include ice-skating and boating.
Guest Satisfaction: Highly rated for its attentive staff and excellent service support, the hotel is praised for its convenient location and proximity to lakes.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Situated in the best rated area in Luzern, this hotel has an excellent location score of 9.8
Top pick by families with children
Availability
Prices converted to USD
!
Please select one or more options you want to book
Sustainability
This property has 1 third-party sustainability certification.
GSTC Criteria
Certified by: Vireo Srl
Guest reviews
Categories:
Staff
9.6
Facilities
9.5
Cleanliness
9.7
Comfort
9.7
Value for money
8.7
Location
9.8
High score for Luzern
Select topics to read reviews:
Guests who stayed here loved
S
Sumee
Australia
“Beyond expectation customer service at front desk, housekeeping and concierge, the room was large and the staff were excellent.”
S
Sumaiya
United Arab Emirates
“One of the best hotels I’ve stayed it with the most efficient and hospitable staff . Anything required was immediately given and the staff went above and beyond to make our stay as comfortable and happy as possible . Would definitely go back and...”
P
Patricia
Hong Kong
“Location and the staffs are so helpful and friendly”
Kate
Australia
“Exceptional service and beautiful room. We received a box of chocolates on arrival. Turn down service was lovely and the hotel is close to the main centre. We were also surprised with free minibar!”
S
Syed
United Kingdom
“The location was amazing, right on the Lake. The standard of the hotel was beyond anything I have seen, I couldn't fault it.”
A
Anonymous
South Korea
“The staff were extremely friendly, and the view was absolutely stunning. The wellness program was well organized, and the security was excellent.”
Mashael
Saudi Arabia
“الاوتيل ممتاز جداً نظيف وموقعه ممتاز وجميع المرافق والخدمات مناسبه جداً والموظفين متعاونين”
F
François
France
“Digne de sa réputation d’un des meilleurs palaces d Europe”
Elwyn
Belgium
“My wife and I were blown away by the entire experience and felt the hotel deserved a 6 star rating rather than a 5 one. Everything about the hotel and its staff was extraordinary . All we can say is they made the trip to Lucerne a great stay.”
C
Christin
Switzerland
“Es war so ein toller Service. Wirklich alle Mitarbeiter hatten gute Laune, es hat wirklich Spass gemacht.
Die Zimmer waren super und die Massage war toll.
Gerne wieder <3”
Hotel surroundings
Restaurants
4 restaurants on site
MOzern
Open for
Breakfast • Lunch • Dinner
Quai 10
Cuisine
Mediterranean
Open for
Lunch • Dinner
Minamo
Cuisine
Japanese
Open for
Dinner
Colonnade
Cuisine
French
Open for
Dinner
House rules
Mandarin Oriental Palace, Luzern takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Cot upon request
Free
12+ years
Extra bed upon request
CHF 190 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
When booking more than 5 rooms, different policies and additional supplements may apply.
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GSTC CriteriaCertified by: Vireo Srl
Australia“Beyond expectation customer service at front desk, housekeeping and concierge, the room was large and the staff were excellent.”
United Arab Emirates“One of the best hotels I’ve stayed it with the most efficient and hospitable staff . Anything required was immediately given and the staff went above and beyond to make our stay as comfortable and happy as possible . Would definitely go back and...”
Hong Kong“Location and the staffs are so helpful and friendly”
Kate
United Kingdom“The location was amazing, right on the Lake. The standard of the hotel was beyond anything I have seen, I couldn't fault it.”
South Korea“The staff were extremely friendly, and the view was absolutely stunning. The wellness program was well organized, and the security was excellent.”
Saudi Arabia“الاوتيل ممتاز جداً نظيف وموقعه ممتاز وجميع المرافق والخدمات مناسبه جداً والموظفين متعاونين”
France“Digne de sa réputation d’un des meilleurs palaces d Europe”
Elwyn
Belgium“My wife and I were blown away by the entire experience and felt the hotel deserved a 6 star rating rather than a 5 one. Everything about the hotel and its staff was extraordinary . All we can say is they made the trip to Lucerne a great stay.”
Switzerland“Es war so ein toller Service. Wirklich alle Mitarbeiter hatten gute Laune, es hat wirklich Spass gemacht. Die Zimmer waren super und die Massage war toll. Gerne wieder <3”
