Get the celebrity treatment with world-class service at Mandarin Oriental, Santiago
A lagoon-style swimming pool with a waterfall and a garden is offered at Mandarin Oriental, Santiago. Free parking is available.
Rooms at the Mandarin Oriental, Santiago are elegantly designed with modern décor. They feature a LED TV, a spacious seating area and marble bathrooms with locally-made spa amenities. Rooms offer views of Santiago, the Andes Mountains or the hotel gardens.
Guests can dine at the exclusive Matsuri Restaurant which serves Nikkei cuisine or visit the Senso Restaurant for traditional Italian experience or family lunch buffet on Sundays.
Situated 1.7 km from Manquehue Metro Station and within 500 metres from Parque Arauco Shopping Mall and Luxury District.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
There are more repeat guests here than most other properties.
Availability
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Limited supply in Santiago for your dates:
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Guest reviews
Categories:
Staff
9.4
Facilities
9.3
Cleanliness
9.6
Comfort
9.6
Value for money
8.7
Location
9.5
Select topics to read reviews:
Guests who stayed here loved
S
Selina
Hong Kong
“Huge room with great view , we stayed at 13/F , the view was amazing. The water pressure was very powerful. The room were huge in size.”
F
Frances
United Kingdom
“Lovely spacious rooms with exceptional staff.
Huge choice of delicious breakfasts
Very clean and comfortable”
Tiago
United Kingdom
“The Mandarin Oriental in Santiago is one of the best hotels i ever stayed in. the staff was excelem t,
the attention to detail was top notch. I cannot wait to return.”
A
Andrea
Singapore
“The staff were amazing. A special 'thank you' for Andres, who was beyond great.”
F
Federico
United Kingdom
“One of the best hotels I've ever been to.
Top 3 for sure.
Definitely the best swimming pool!!
Magic.”
P
Paloma
Spain
“The room was amazing with the best view to the mountains, so spacious and nice. The food in both restaurants was great, everybody was friendly and it was a great choice in Santiago”
M
Michael
United Kingdom
“A good location out of town - a smart and modern area with local shopping and food mall just minutes away on foot. Also that's where the red tourist bus stops. Grab a token from the concierge for extra discount. Lovely grounds and pool of course.”
C
Claire
United Kingdom
“Great pool and outside seating area especially for central Santiago. Wonderful views from out room.”
C
Carleen
Australia
“The restaurants and pool area.
Breakfasts v good but coffee needs improving”
John
United States
“Amazing engaged helpful staff. Obviously big investment in training and it shows. Staff very happy to engage , inform and anticipate what you need. First class.”
Hotel surroundings
Restaurants
2 restaurants on site
Senso
Cuisine
Italian
Open for
Breakfast • Brunch • Lunch • Dinner
Ambiance
Family friendly • Traditional • Romantic
Matsuri
Cuisine
Japanese • Peruvian
Open for
Dinner
Ambiance
Modern • Romantic
House rules
Mandarin Oriental, Santiago takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
OtherCash
The fine print
Need-to-know information for guests at this property
In order to offer better service and facilities, the property is currently renovating the SPA, so the services are limited. We offer massages, aromatherapy and facial treatments, but currently no sauna, steam room or water circuits. We apologize for any inconvenience it may cause and thank you in advance for your understanding.
Please contact the property to clarify any questions that may arise.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Mandarin Oriental, Santiago in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
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Hong Kong“Huge room with great view , we stayed at 13/F , the view was amazing. The water pressure was very powerful. The room were huge in size.”
United Kingdom“Lovely spacious rooms with exceptional staff. Huge choice of delicious breakfasts Very clean and comfortable”
Singapore“The staff were amazing. A special 'thank you' for Andres, who was beyond great.”
Spain“The room was amazing with the best view to the mountains, so spacious and nice. The food in both restaurants was great, everybody was friendly and it was a great choice in Santiago”
Australia“The restaurants and pool area. Breakfasts v good but coffee needs improving”
United States“Amazing engaged helpful staff. Obviously big investment in training and it shows. Staff very happy to engage , inform and anticipate what you need. First class.”
