Free cancellation before 18:00 on 22 September 2025
Cancellation
Free cancellation before 18:00 on 22 September 2025
You may cancel free of charge until 18:00 on the day of arrival. You will be charged the cost of the first night if you cancel after 18:00 on the day of arrival. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
No prepayment needed – pay at the property
No prepayment is needed.
No prepayment needed – pay at the property
Breakfast
US$15
(optional)
US$59
per night
US$306
US$196
Original price
US$306
Current price
US$196
Original price
US$305.88
Bonus savings
- US$110.12
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$195.76
US$59 is the average price per night. This excludes taxes and charges.
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You might be eligible for a Genius discount at Felicity Hotel Shenzhen, Luohu Railway Station. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Directly opposite Luohu Port and Luohu Railway Station, Best Western Felicity Hotel features an outdoor pool, a fitness centre and a variety of Chinese, Japanese and international cuisines. Free WiFi is available in all areas.
Best Western Shenzhen Felicity Hotel is 2 km from the city centre, a 10-minute subway ride from Huaqiangbei business area and Dongmen Pedestrian Street. Shenzhen Convention Centre is a 15-minute drive away. It is 10 km from China Hi-Tech Fair and 20 km from Window of the World or Folk Culture Village. Bao'an International Airport is 40 km away.
Each room comes with a satellite TV, in-room movies and a coffee/tea maker. There are also a working area with a desk, an in-room safe and a minibar.
Guests can relax with a massage or a spa after a long day of work. Concierge service, a car rental desk and free parking are all available.
The Atrium Café offers a western buffet and Lok Moon Restaurant serves Cantonese cuisine. Guests can also unwind at the Fairy Land Nightclub.
Couples particularly like the location — they rated it 8.0 for a two-person trip.
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Guest reviews
Categories:
Staff
8.1
Facilities
7.5
Cleanliness
7.9
Comfort
7.9
Value for money
7.9
Location
8.0
Select topics to read reviews:
Guests who stayed here loved
Wai
Hong Kong
“Convenient location. All the restaurants and large spa centre in one building”
C
Christopher
New Zealand
“Location is great, road works/new underground station ? are causing disruptive access however, but this should resolve soon.”
Christian
Belgium
“A very good location, close to the checkpoint to Hong Kong (5 minutes). So, you can take the subway to HK and arrive after 30 minutes. The hotels in Shenzhen are much cheaper than in HK...
Good breakfast, choice of restaurants (buffet, Chinese,...”
Boumadiane
Singapore
“Best Hotel in Shenzhen, location and staff.
Thank you Mr Jimmy 🙏”
R
Ruth
Hong Kong
“The room is big and a little dated but the bathroom had a tub which was lovely.”
Paul
Ireland
“Had stayed there the year before without A VPN because of the block on all American tech sites , so this year had my VPN , wechat etc , but low & behold my VPN wouldn't work on hotel wifi , big problem for me getting around Shenzhen without maps &...”
S
Sim
United Kingdom
“Location is within 10 minutes of walking distance over the bridge to the other side of the ride. ( turn left after coming out of station and go up the escalator ) . On leaving there is another route to luohu station on a flatter ground do ask the...”
Jc
United Kingdom
“amazing attentive and kind staff. Especially Benson who was the perfect bellboy. always had a smile on their faces and more than happy to help. clean and spacious rooms and fantastic location.great virws”
C
Cheryl
Australia
“Breakfast was lovely good variety but food only warm not hot
Great location to the shopping
Great staff”
Oleg
Canada
“I'd rate my stay at the Felicity Hotel as 12+ but the system doesn't allow more than 10. Very convenient location - 5 min walk from Luohu border crossing, metro station and shopping mall. Friendly and competent staff are always ready to help with...”
Hotel surroundings
Restaurants
1 restaurant on site
乐满楼中餐厅
Cuisine
Cantonese • Chinese
Open for
Brunch • Lunch • Dinner
Ambiance
Modern
House rules
Felicity Hotel Shenzhen, Luohu Railway Station takes special requests - add in the next step!
Check-in
From 12:00
Check-out
Until 14:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of CNY 200 is required on arrival. That's about US$28. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
CNY 190 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 190 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Please note that the outdoor swimming pool and the fitness centre are currently under renovation until further notice. Shenzhen Best Western Felicity Hotel, Luohu Railway Station apologises for any inconvenience that this may cause.
From Luohu Subway Station (exit D), take the lift to the 3rd floor, turn left, walk pass the bridge and then turn right to the property.
From Luohu Railway Station in West Plaza, walk into the pedestrian tunnel and then walk toward Heping Road.
Please note that the property's 3P Floor with games room, sauna bar is currently under renovation until further notice. Best Western Shenzhen Felicity Hotel apologises for any inconvenience that this may cause.
Limited to only 1 children that under 1.2 metres dine breakfast for free . Extra charges will apply if children above 1.2 metres wish to dine with their accompanying adults.
From November 09 2018, the opening hours of the Executive Lounge are changed to 10:30-23:00. The Executive Lounge will stop serving breakfasts until further notice. Customers who booked executive rooms with breakfast can have breakfast at the Haizhizun Restaurant in the lobby from 7:00-10:00.
This property reserves the right to release the room after 18:00:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.
A damage deposit of CNY 200 is required on arrival. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
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Hong Kong“Convenient location. All the restaurants and large spa centre in one building”
New Zealand“Location is great, road works/new underground station ? are causing disruptive access however, but this should resolve soon.”
Belgium“A very good location, close to the checkpoint to Hong Kong (5 minutes). So, you can take the subway to HK and arrive after 30 minutes. The hotels in Shenzhen are much cheaper than in HK... Good breakfast, choice of restaurants (buffet, Chinese,...”
Singapore“Best Hotel in Shenzhen, location and staff. Thank you Mr Jimmy 🙏”
Ireland“Had stayed there the year before without A VPN because of the block on all American tech sites , so this year had my VPN , wechat etc , but low & behold my VPN wouldn't work on hotel wifi , big problem for me getting around Shenzhen without maps &...”
United Kingdom“Location is within 10 minutes of walking distance over the bridge to the other side of the ride. ( turn left after coming out of station and go up the escalator ) . On leaving there is another route to luohu station on a flatter ground do ask the...”
Australia“Breakfast was lovely good variety but food only warm not hot Great location to the shopping Great staff”
Canada“I'd rate my stay at the Felicity Hotel as 12+ but the system doesn't allow more than 10. Very convenient location - 5 min walk from Luohu border crossing, metro station and shopping mall. Friendly and competent staff are always ready to help with...”
