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Phoenix Hall House Hotel

–Excellent location - show map
+244 photos
Scored 9.4
Rated superb

Staff

9.6

Property highlights

You might be eligible for a Genius discount at Phoenix Hall House Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Elegant Accommodation: Phoenix Hall House Hotel in Fenghuang offers a bed and breakfast experience with a rooftop swimming pool, sun terrace, and water sports facilities. Guests enjoy free WiFi, a modern restaurant, and a bar. Comfortable Amenities: The hotel features private check-in and check-out, a hot tub, 24-hour front desk, concierge service, and family rooms. Additional services include laundry, room service, and free on-site private parking. Dining Experience: The restaurant serves Chinese, French, Asian, and European cuisines in a modern and romantic ambience. Guests can enjoy lunch, dinner, high tea, and cocktails in the dining area. Local Attractions: Located 32 km from Tongren Fenghuang Airport, the hotel is near attractions such as Fenghuang Ancient Town and the Xiangxi River. Activities include canoeing and hiking.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Top location: Highly rated by recent guests (9.6)

Free private parking available on-site

Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

Laura
United Kingdom United Kingdom
“I would highly recommend this hotel. It is just outside the busiest part of Fenghuang ancient town so you don't need to battle the crowds but still 600m from river (the outdoor bath was so relaxing). The staff were truly attentive and helpful, the...”
Diong
Singapore Singapore
“Great location. Staff are very friendly and helpful!”
Cristina
Switzerland Switzerland
“We had a wonderful at Phoenix House (also known as TRE Residence). The room was modern, spacious and comfortable, the staff was very kind, and the location is perfect to visit Fenghuang everything at walking distance.”
Ilaria
Italy Italy
“La struttura è bellissima, nuova e il personale super gentile e accogliente come in tutta la Cina. La camera era stupenda, c'era la vasca in camera e il caminetto elettrico, la parte wc e doccia era divisa in due spazi separati.”
Silvia
Spain Spain
“El hotel es boutique con un gusto exquisito en la decoración y unas habitaciones preciosas y amplias, también con bañera y ducha. El personal del hotel es muy auténtico (no hablan inglés, pero con las app de traducción que tienen te entiendes...”
Massimo
Switzerland Switzerland
“Ausserordentlich gelungener Umbau der alten Zuckerfabrik in die moderne, tolle Architektur verbunden mit Kunst und Design. Vom grosszügigen Swimmingüool die Aussicht auf den Fluss und das Gebirge. Die Mitarbeiter sind ausgesprochen freundlich und...”
Yi
Hong Kong Hong Kong
“需要吹爆的，是这家酒店的女管家小陈，实在是太贴心，一个人干了四、五个的人活，强烈要求老板给她加工资！”

Property surroundings

Restaurants

1 restaurant on site
餐厅 #1
  • Cuisine
    Chinese • French • Asian • European
  • Open for
    Breakfast • Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Modern • Romantic

House rules

Phoenix Hall House Hotel takes special requests - add in the next step!
Check-in
From 14:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CNY 500 is required on arrival. That's about US$70. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
CNY 100 per child, per night
3+ years
Extra bed upon request
CNY 200 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardUnionPay debit cardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please inform Phoenix Hall House Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of CNY 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.