Name: Grand Hyatt Hangzhou
Address: No.28, Hubing Road, Shangcheng, 310006 Hangzhou, China, No.28, Hubing Road, Zhejiang, 310006, China
Rating: 8.6

Grand Hyatt Hangzhou

–Excellent location - show map

+44 photos

Breakfast
Free on-site parking
6 restaurants
Indoor swimming pool
Spa and wellness centre
Private bathroom
Airport shuttle (free)
Free WiFi
Air conditioning
Non-smoking rooms

About this property

Located beside the beautiful West Lake in Eastern China, Grand Hyatt Hangzhou is well-equipped with fitness facilities, business centre and rooms with elegant interiors. It is only a 5-minute walk from Longxiangqiao Subway Station. The hotel is a 10-minute drive from Wulin Square. It is a 15-minute drive from Hangzhou Railway Station and a 30-minute drive from Hangzhou East Railway Station. Xiaoshan International Airport is a 50-minute drive away. The 24-hour fitness centre comes equipped with cardio and strength training machines, as well as Power Plate platforms and TRX trainers. There is also a year-round indoor heated pool featuring skylight ceiling, a poolside bar and West Lake view. To relax, guests can laze in the sauna, relax with a massage on site, or enjoy West Lake's music fountain from the rooftop garden. The spacious rooms in Grand Hyatt Hangzhou feature ironing facilities, a flat-screen TV and a minibar. The bathrooms have both a bathtub and hot-water shower facilities. Free toiletries, slippers and bathrobes are also available. The on-site 7 restaurants and bars offer both local flavours and cuisines from around the globe.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Situated in the best rated area in Hangzhou, this hotel has an excellent location score of 9.7

Breakfast info

Continental, Buffet

Free private parking available at the hotel

Availability

Prices converted to USD

Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type	Number of guests	Today's price	Your choices	To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below. Select rooms
King Room with Lake View - Club Access 1 extra-large double bed On the upper floors of the hotel, this room enjoy superior accommodations offering panoramic West Lake view, plus modern interiors including a plush king-sized bed, marble bath with separate tub and shower and work area with high-speed Internet access. Exclusive amenities include complimentary one-hour club lounge boardroom usage and Regency Club lounge with Continental breakfast, afternoon tea and evening cocktails are offered. 431 feet² Air conditioning Private bathroom Minibar Free WiFi Free toiletries Safety deposit box Bath or shower Desk Seating Area TV Refrigerator Telephone Ironing facilities Tea/Coffee maker Iron Hairdryer Cable channels Alarm clock Executive lounge access Wardrobe or closet Clothes rack Toilet paper Hand sanitiser	Max persons: 2	US$319 per night Price US$1,058 Included: 10 % Service charge Excluded: 6 % VAT	Breakfast US$28 (optional) Costs 1st night to cancel No prepayment needed – pay at the property	Select rooms
	Max persons: 2	US$359 per night Price US$1,192 Included: 10 % Service charge Excluded: 6 % VAT	Continental breakfast included Costs 1st night to cancel No prepayment needed – pay at the property	Select rooms
	Max persons: 1 Only for 1 guest	US$339 per night Price US$1,125 Included: 10 % Service charge Excluded: 6 % VAT	Continental breakfast included Costs 1st night to cancel No prepayment needed – pay at the property	Select rooms

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Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Melvyn

United Kingdom

“The location was fantastic. Great for walking along the Lakeshore early in the morning before it gets hot”

Mélissa

France

“Amazing location, just in front of the lake, staff is amazing, I’ve tried the restaurant inside the hotel, it was perfect!”

Sarah

Netherlands

“This was an utterly perfect stay. The hotel is fabulous, and the staff could not have been more helpful, especially in booking taxis which can be tricky as a foreigner. It was my daughter's birthday, and they made a great effort to surprise and...”

Jamila

Australia

“I liked the location and the entry was very pretty. The staff we're also helpful. Probably the only helpful people i met whilst in china.”

Enna

Singapore

“Love the location. Faces the Xihu, so if you picked the room with Xihu view, it's lovely from late morning when it's bright and not misty (although there's slight blockage from my room at 5th floor) Shopping area is just 5mins walk, right behind...”

Stewart

Hong Kong

“The location is the best....right on the lake. The views over the lake are fantastic, especially at sunset. The gym was very nice and was 24 hours open. I was given club lounge access and the food there was very nice and sufficient to keep...”

Jieying

Sweden

“The room I chose, it has a nice view towards the West Lake. When we entered the hotel, this is one of the few hotels that offers air purifiers at every square meter, even in the room to make sure you have the best air quality and non-allergy...”

Mark

United States

“Food staff, particularly Robert, who is in charge, were amazing.”

Italia

Italy

“Siamo stati al Grand Hyatt Hangzhou con la mia famiglia e siamo rimasti tutti entusiasti. L’hotel, bellissimo, elegante e raffinato, si trova in una posizione perfetta: affacciato direttamente sul Lago Occidentale, in piena isola pedonale e a due...”

Chih

Singapore

“Superb location, Chinese restaurant Hubin 28 and service”

Hotel surroundings

Restaurants

6 restaurants on site

湖滨28 28 HUBIN ROAD

Cuisine
Chinese
Open for
Lunch • Dinner

君悦牛排馆 GRAND HYATT STEAKHOUSE

Cuisine
Steakhouse
Open for
Dinner

咖啡厅 GRAND CAFE

Cuisine
Local • Asian • International • Grill/BBQ
Open for
Breakfast • Brunch • Lunch • Dinner

酥园 PASTRY BOUTIQUE

No additional info available

青莳 PATIO

Cuisine
Italian
Open for
Lunch • Dinner

大堂酒廊

Open for
High tea

Facilities of Grand Hyatt Hangzhou

Great facilities! Review score, 8.9

House rules

Grand Hyatt Hangzhou takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Refundable damage deposit

A damage deposit of CNY 3,000 is required on arrival. That's about US$421. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years

Cot upon request

Free

12+ years

Extra bed upon request

CNY 291.50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Accepted payment methods

Cash

The fine print

Need-to-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that smoking is not allowed in all rooms.

Please note that the onsite restaurants, bars and facilities may have limited services until further notice.

According to the new regulations of Zhejiang Domestic Waste Management Regulations, starting from March 14, 2022, the hotel will no longer actively provide single-use items such as toothbrushes, combs, bath wipes, razors, nail files, shoe wipes, etc. For use, please consult the hotel.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of CNY 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.