Sonesta Hotel Cartagena

–Great location - show map
+95 photos
Scored 8.1
Rated very good

Staff

8.8

Property highlights

You might be eligible for a Genius discount at Sonesta Hotel Cartagena. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

This luxurious hotel offers 3 swimming pools surrounded by palm trees and comfortable sun loungers. Rooms have private balconies and free WiFi. Hotel Sonesta Cartagena is only a 15-minute drive from the celebrated San Felipe Castle and Cartagena’s Museum of Gold. Guests are welcomed with a complimentary cocktail upon check-in. Chic rooms at Sonesta are styled with warm shades and minimalist décor. They feature air-conditioning, flat-screen satellite TV and spacious balconies with comfortable chairs. Bathrooms include showers and toiletries. Guests can enjoy breakfast at the poolside bar, with world famous Colombian coffee and tropical fruits. The restaurant offers international cuisine, Caribbean specialties and room service. Shuttles to Rafael Nuñez Airport, 3 km away can be arranged.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 3 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • 2 restaurants
  • Fitness centre
  • Bar
GHL Hoteles, Sonesta International
Hotel chain/brand

Top location: Highly rated by recent guests (8.3)

Breakfast info

Buffet

  • Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 double beds
1 large double bed
1 double bed
2 double beds
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Lasantha
Canada Canada
“Excellent! Overall experience .staff and food ., facilities and location.”
Maria
Poland Poland
“The hotel is very pretty, close to the beach and with nice pools.”
Gio
Colombia Colombia
“Staff are very keen to help you specifically: Jaime, Diana, Melissa, and people of the restaurant.”
Edward
United States United States
“Clean, great staff, it’s on the beach and breakfast every morning”
David
Germany Germany
“Great facilities, very friendly staff, tennis court was a huge plus. Transport was always available.”
Thomas
Canada Canada
“The hotel is good value for money, most of the staff is excellent. Eduardo on the front desk is amazing, a true gentleman. The restaurant special mention to Lina and Alonso. In housekeeping Jessica was magnificent. My only criticism was no wine...”
Claire
United Kingdom United Kingdom
“Clean, great swimming pools, friendly, helpful staff, well organised and well priced taxi to Cartegena airport”
Monique
Trinidad and Tobago Trinidad and Tobago
“I love that there was an ATM, shops and even a 24hr mini mart. They were very convenient. Location was good as well.”
Anyela
Belgium Belgium
“The installation are good, the staff is amazing ! They are very collaborative and great Energy! 🥰”
Jimmy
Philippines Philippines
“everything. . staff were excellently friendly. loved it.”

Hotel surroundings

Restaurants

2 restaurants on site
Restaurante Palenke
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly
Restaurante Enso Comida Nikkei
  • Cuisine
    Sushi • Vietnamese • Asian
  • Open for
    Lunch • Dinner
  • Ambiance
    Family friendly

House rules

Sonesta Hotel Cartagena takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Need-to-know information for guests at this property

Please note special conditions apply for more than 10 reservations. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Please note that the lobby pool is under maintenance every Tuesday or Wednesday after a holiday weekend and is open from 9am to 8pm.

Please note that the free parking service is available upon availability.

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

Dear guest, we want to inform you that a section of our hotel rooms is in the process of being remodeled, as well as part of the façade for maintenance. We appreciate your understanding and continue working to achieve your complete satisfaction.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 24587