Please note that the same credit/debit card that was used for booking needs to be presented upon arrival. If you are not the card holder, please contact the hotel in advance. If you are the credit card holder and you do not take the card with you, please contact the hotel in advance.

A temporary hold (pre-authorization) will be placed on a customer's credit card prior to arrival to ensure there are sufficient funds available (first night value) to guarantee the reservation. The hotel reserves the right to cancel the reservation in case the transaction is declined.

When booking more than 4 rooms, different policies and additional supplements may apply.

Guests under the age of 18 are not permitted unless the hotel receives written permission from their parent or legal guardian.

Reservations are charged in local currency - CZK - using the internal exchange rate as set by the property. Bear in mind that your card issuer may charge you a foreign transaction fee.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Tené en cuenta que todos los pedidos especiales están sujetos a disponibilidad y pueden comportar suplementos.

En el caso de que te retires anticipadamente, la propiedad te va a cobrar el total de tu estadía.