Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Please note that there is no disabled parking area. Disabled access to the hotel is through a side entrance.

Please note that the bathroom adapted for guests with reduced mobility has a bath with a seat.

Pets are only allowed in certain areas of the hotel and charges may apply. Please check with the property for more details.

The property does not have parking on site, but does have agreements with 2 nearby car parks.

The full amount of the stay/reservation must be paid upon arrival at the hotel.

Starting August 5th, the main entrance of the hotel at Juan Flórez Street, 16, will become a bus stop. The loading zone will move to number 20 for check-in and check-out.

Please avoid parking at the bus stop to prevent fines.

We apologize for the inconvenience and appreciate your cooperation.

No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais.

Os hóspedes com menos de 18 anos só podem fazer o check-in se acompanhados por um dos pais ou tutor legal.