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About this property
Set at the foot of Santa Barbara Castle, Hotel Maya is 8 minutes’ walk from Alicante Beach and 10 minutes’ walk from the centre.
It has a seasonal outdoor pool, free WiFi and a gym with panoramic views.
All air-conditioned rooms at the Maya have satellite TV and a minibar. The private bathroom is equipped with a hairdryer.
The Maya has easy access to Postiguet Beach, which is 8 minutes' walk from the hotel. The hotel provides an entertainment musical programme for adults and children during July and August.
The restaurant serves local and international dishes, as well as rice specialities. There is also a café. Room service and packed lunches are available and there are vending machines selling drinks and snacks.
The Plaza Mar 2 Shopping Centre is 100 metres away. The train to Terra Mítica Theme Park and Benidorm stops opposite the Maya. The C6 airport bus stop is just 50 metres from the hotel.
Couples particularly like the location — they rated it 8.6 for a two-person trip.
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Guest reviews
Categories:
Staff
9.0
Facilities
8.4
Cleanliness
8.8
Comfort
8.7
Value for money
8.3
Location
8.6
Free WiFi
8.8
Select topics to read reviews:
Guests who stayed here loved
Stephen
United Kingdom
“Very clean, helpful staff, good breakfast, great location 20 minute walk to center or a 4 minute tram ride. Tram station just across the road”
A
Andrea
United Kingdom
“Loved the pool.. especially late closure
Staff friendly and helpful
Walking distance to the beach
Housekeepers do an excellent job in cleaning room”
Dee
United Kingdom
“Great location lovely room and balcony with view of the castle. Close to the marq castillo tram station and C9 bus for airport
Breakfast was amazing”
Pollock
United Kingdom
“Room was big and spacious, great value for money. We stayed in October for 3 nights and were very happy with our room. Breakfast was great and staff were friendly. Would stay again. It’s not as central as it appears on the map, the walking to and...”
N
Narcisa
United Kingdom
“Great location, very helpful staff and clean room.”
Robert
Ireland
“Loved the room, the balcony, the pool and the bar area”
K
Kevin
United Kingdom
“Always clean and tidy , all staff very polite and helpful, swimming pool lovely and clean , good food choice and cooked to high standard”
Emilia
Portugal
“The hotel was great, super comfy beds, diverse and tasteful breakfast, everyone was very nice. Location was great”
S
Stephen
Ireland
“Staff were amazing and very helpful, pool was cleaned every morning and in a very good condition, the choice of sun loungers was lovely, breakfast was delicious, the choice of food for lunch was great and very nice, rooms were clean and spacious”
J
Jennifer
United Kingdom
“Lovely, clean modern room. Had great sea and castle views. Good location, 15 minutes walk into the old town. Great pool and bar. The bar stayed open into the evening, great cocktails, reasonably priced. Breakfast was included in the price and...”
Hotel surroundings
Restaurants
1 restaurant on site
Restaurante #1
Cuisine
Mediterranean
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly • Traditional • Modern
Dietary options
Vegetarian • Vegan • Gluten-free
House rules
Sercotel Maya Alicante takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 11 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that the swimming pool is open from Easter to November 2.
Please note that half-board rates include breakfast and dinner.
Reservations of 5 or more rooms may be subject to different conditions and additional supplements.
Pets are allowed on request and subject to availability. Pets are not accepted in all room types. Check with the hotel about the type and number of pets accepted before booking.
The Hotel reserves the right to change the Buffet type pension service for a menu or choice of the available menu due to operational issues.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Pool 1 - outdoor is closed from Sat 15 Nov 2025 until Tue 31 Mar 2026
Pool 2 - outdoor (kids) is closed from Sat 15 Nov 2025 until Tue 31 Mar 2026
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