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About this property
The Urban Hotel Aix-les-Bains; BW Signature Collection (formerly known as Hotel Agora), is located in the heart of Aix les Bains and offers 62 air-conditioned rooms fully renovated in 2019. Free WiFi is available onsite.
Guests can relax in the aqua wellness area featuring an indoor pool, sauna and hammam. A fitness room is also at your disposal.
Located 240 metres from the Congress center, 350 metres from the Casino Grand Cercle and National thermal baths, the hotel is only 5 minutes away by car from the Bourget lake. The Hotel is ideally located to discover the "Riviera des Alpes". Underground parking is available on site for an extra fee.
Rules for access to the relaxation area: Swimming shorts (above the knee) are permitted, swimming caps are not mandatory, full swimsuits are not accepted.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Situated in the best rated area in Aix-les-Bains, this hotel has an excellent location score of 8.9
Breakfast info
Continental, Buffet
Private parking at the hotel
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Availability
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Guest reviews
Categories:
Staff
8.8
Facilities
8.4
Cleanliness
8.7
Comfort
8.7
Value for money
8.0
Location
8.9
Free WiFi
8.6
Select topics to read reviews:
Guests who stayed here loved
N
Neil
United Kingdom
“Pool and Spa was fantastic, clean and comfortable.”
D
David
Australia
“All very good and the SPA area was better than the public venue.”
L
Leo
United Kingdom
“Lovely staff, always friendly, professional and helpful.”
R
Ruth
United Kingdom
“Great staff on reception, very friendly and helpful
Spa was great
Our room was lovely and it had a great view”
A
Andrea
United Kingdom
“The manager was brilliant. The Spa was amazing. The location was great. The bed was so comfy.”
H
Hugo
Switzerland
“Polite and efficient staff. Clean and welcoming spa. Amazing view from the room.”
Jenny
United Kingdom
“The bedroom was really nice, very good size bed, quiet, nice bathroom but the shower was a bit slippery. Love the decor. I like the toilet was separated from the shower. I enjoyed the pool and facilities. There is an underground parking which is...”
Simon
United Kingdom
“Nice decor, very comfortable bed, well designed room, great location, on site parking good.”
Natalia
Denmark
“One of the best hotels on our driving way to Spain for summer vacation.
We are staying here 3d time and never disappointed.
Spa area, sauna, jacuzzi- what can be better for relax. And if you want to have a walk for 2/4km you will see an amazing...”
E
Edith
Switzerland
“It’s a pity other services like swimming pool are not included in the booking.”
Hotel surroundings
House rules
Urban Hotel & Spa Aix-les-Bains - BW Signature Collection takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that the maximum height of the underground garage is up to 1.90metres. Parking in the garage is subject to availability. Guests staying in Superior Rooms or Suites have free access to the wellness area, indoor swimming pool and hammam from 09:00 to 22:30 from check-in after 15:00 and up to 12:00 on their check-out day. Cheques are not an accepted method of payment. Breakfast is free for children under 4 years old.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Urban Hotel & Spa Aix-les-Bains - BW Signature Collection in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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United Kingdom“Pool and Spa was fantastic, clean and comfortable.”
Australia“All very good and the SPA area was better than the public venue.”
Switzerland“Polite and efficient staff. Clean and welcoming spa. Amazing view from the room.”
Jenny
Natalia
Denmark“One of the best hotels on our driving way to Spain for summer vacation. We are staying here 3d time and never disappointed. Spa area, sauna, jacuzzi- what can be better for relax. And if you want to have a walk for 2/4km you will see an amazing...”
