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About this property

Iconic and independently owned we are a 4 Star Hotel & Spa in the heart of the beautiful New Forest National Park. We pride ourselves on offering great service in a relaxed atmosphere. Room allocations all inclusive of a full English breakfast. We welcome families and their fury friends! With extensive leisure facilities - indoor and outdoor pools and Jacuzzi. The New Forest Spa & Wellness Centre featuring a Finnish Sauna, Steam Room, Ice Room, Rainforest & Monsoon Showers, Six peaceful treatment rooms, including a dual suite, offering ESPA rituals tailored to your needs, a beautiful Relaxation Area and Private Changing & Shower Rooms designed for comfort and privacy. Beresfords, our 2 AA Rosette award winning restaurant offers some of the finest locally sourced food in the area. Our second restaurant The Lodge Kitchen and Bar with pizza oven, is a beautifully decorated "stretched tent" which opens onto our delightful outdoor Terrace. Our 6 function rooms are ideal for parties, weddings, conferences and more. Direct forest access enables you to explore the beautiful New Forest on foot or cycle with Brockenhurst village only a 10 minute walk away. We hope to see you soon.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (9.4)

  • Top pick by families with children

Breakfast info

Full English/Irish, Vegetarian, Vegan, Buffet

  • Free private parking available at the hotel


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Availability

Prices converted to USD
We have no availability on our site for this property between Sat 18 Oct 2025 and Tue 21 Oct 2025

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Room type
Number of guests
Price
Not available on our site for your dates
Not available on our site for your dates
Bedroom 1
1 extra-large double bed
and
1 sofa bed
and
1 large double bed
Bedroom 2
1 single bed
and
1 bunk bed
Bedroom 3
1 single bed
and
1 bunk bed
Not available on our site for your dates
Not available on our site for your dates
2 single beds
or
1 large double bed
Not available on our site for your dates
1 large double bed
Not available on our site for your dates
Not available on our site for your dates
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Limited supply in Brockenhurst for your dates: 3 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

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Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Alex
    United Kingdom United Kingdom
    A very pleasant room and bathroom but a little on the small side. The staff were all exceptionally helpful and pleasant.
  • Gabriele
    United Kingdom United Kingdom
    The entire vibes of the place is just so relaxing! The restaurant it's unbelievable, such a good food! Close to the forest with nice Spa. Definitely we'll be back!
  • Joanne
    United Kingdom United Kingdom
    Chandra and staff were AMAZING so helpful throughout our stay. Love the spa and spacious room.
  • Di
    United Kingdom United Kingdom
    We have visited this hotel many times and it never fails to deliver! We were absolutely spoilt from a fantastic room, great food, cocktails and breakfast had a huge choice of food. The reception staff were outstanding and could not be more...
  • Marisa
    United Kingdom United Kingdom
    Lovely hotel, grounds, garden and wonderful new spa. The staff were polite and tentative, and the food was also 10/10. A lovely dog-friendly, clean hotel. The only letdown was that we were on the 3rd floor with no air conditioning in the room on a...
  • Karen
    United Kingdom United Kingdom
    Beautiful location. The staff were friendly and very helpful. The fan in our room wasn’t working properly and they were quick to bring us another. Reception & waiting staff were attentive, although this slipped a bit during the busy breakfast...
  • Lesley
    United Kingdom United Kingdom
    Location is perfect, you can walk straight into the forest. Lovely outside pool a bonus. Excellent dinner.
  • Lorraine
    United Kingdom United Kingdom
    Beautiful location, great facilities and excellent hospitality. Would definitely visit again, felt so welcome
  • Mr
    United Kingdom United Kingdom
    Lovely staff, beautiful room and lovely gardens. Food really good.
  • Peter
    United Kingdom United Kingdom
    It was heartening to see how well they catered for vegans too

Hotel surroundings

Restaurants

2 restaurants on site
  • Beresfords
    • Cuisine
      Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • Lodge Restaurant & Bar
    • Cuisine
      Local
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern

House rules

Balmer Lawn takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Check-out
From 07:00 to 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of £100 is required on arrival. That's about US$133. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
VisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Please add this request to when booking using the special request section.

Pool 2 - outdoor is closed from Tue 30 Sept 2025 until Fri 31 Oct 2025

A damage deposit of £100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.