The Grand, York

–Excellent location - show map
+62 photos
Scored 9.3
Rated superb

Excellent location!

9.8

Get the celebrity treatment with world-class service at The Grand, York

The 5-star Grand Hotel offers stylish rooms. Set in the iconic Grade II listed former railway headquarters, it has bedrooms that feature free WiFi, a flat-screen TV, bathrobes, slippers, Molton Brown toiletries and an evening turn down service. The Rise Restaurant, Terrace & Bar offers modern British cuisine, with locally sourced, freshly prepared dishes. The open kitchen and spacious setting at The Rise, York creates an immersive and social dining experience for guests, guests can enjoy afternoon tea, lunch time snacks or an evening of luxury. The Grand, York is currently undergoing an extensive and exciting spa renovation, meaning that the spa and gym facilities are currently unavailable. However, guests are welcome to book Elemis spa treatments to enjoy throughout the duration of the renovations. We apologise for any inconvenience.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar

Property highlights

  • Situated in the real heart of York, this hotel has an excellent location score of 9.8

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Buffet

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Luke
United Kingdom United Kingdom
“Room was fantastic spa was amazing, only down side the room wasn’t at ready at 3 we wasn’t bothered but it was a shame that our room needed to be ready before we could use the spa, we would have been happy to use the spa and check in much later...”
Hall
United Kingdom United Kingdom
“The food was very nice and fresh with plenty of choice”
Catherine
United Kingdom United Kingdom
“Executive twin room. Bed linen and size of twin beds , towels and robes great. The room.was so lovely bathroom.was massive with the best shower ever. Toiletries top notch Lovely welcome.gifts Tea and coffee machine Big tv The breakfast was...”
Melanie
United Kingdom United Kingdom
“Style, location, decor, service were all excellent”
Elizabeth
United Kingdom United Kingdom
“Location Incredibly clean The room we stayed in was amazing. So spacious, loved the Christmas Tree in the seating area Food - breakfast and evening meal (although a little pricey)”
John
United Kingdom United Kingdom
“The Grand was such a beautiful historical place to stay. The staff was welcoming, the room had lovely complimentary drinks and snacks. It looked beautiful especially as it was Christmas. The doorman Robert was extremely helpful with our bags and...”
Elizabeth
United Kingdom United Kingdom
“Staff were very helpful and friendly. Beautiful room, free upgrade (thank you). We ate in The Rise, the food was amazing. Breakfast wonderful.”
Adrian
United Kingdom United Kingdom
“Staff are very friendly and helpful. The quality of the room and food/drinks etc was exception. A lovely place.”
Ray
United Kingdom United Kingdom
“Room was massive ,very clean and the bed was very comfortable . Breakfast was fantastic everything you could wish for”
Nicola
United Kingdom United Kingdom
“The comfort of the room & the amazing staff. Nothing was too much trouble. Natasha on reception was so lovely & helpful & Joseph, Robert & Wayne were fantastic! So friendly & helpful. They couldn’t have done more. They really made our stay extra...”

Hotel surroundings

Food & Drink

Breakfast

  • Very good breakfast included with select options or available at the property for US$40.42 per person.
  • Served daily
    07:00 to 10:30
  • Food
    Bread • Pastries • Pancakes • Butter • Cheese • Cold meat • Eggs • Yogurt • Fruit • Local specialities • Cooked/warm meals • Jam • Cereal
The Rise
  • Cuisine
    British
  • Service
    Breakfast • Dinner • High tea • Cocktail hour
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

The Grand, York takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
£40 per child, per night
Cot upon request
£15 per child, per night
2 - 15 years
Extra bed upon request
£40 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

- Guests can enjoy treatments via Elemis and Seabody

- We have a Tirol Hot Sauna, Herbal Steam Room, Herbal Lounge, Mineral Steam Room and Himalayan Salt Sauna

- Hydroptherapy pool, Sun and Light Therapy room, treatment rooms, relaxation lounge, double hammam and rasul

- Guests can add on spa access at £45 per adult per day

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Grand, York in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.