Get the celebrity treatment with world-class service at The Chester Grosvenor

This award-winning 5-star hotel boasts individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room. All of the luxurious rooms have their own individual colour scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include free WiFi. With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees amongst Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths. In the centre of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Centre. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Bespoke Hotels
Hotel chain/brand

Property highlights

  • Situated in the real heart of Chester, this hotel has an excellent location score of 9.7

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free

  • Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 extra-large double bed
1 extra-large double bed
1 double bed
1 extra-large double bed
1 large double bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Tourism
Green Tourism

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Karen
United Kingdom United Kingdom
in any other hotel the room would be amazing however having stayed here before and booking direct last time I do feel this time our room was of a lower standard (slightly) The concierge was attentive and the gentleman who brought the bags to our...
Poppy
United Kingdom United Kingdom
The staff are beyond helpful! The hotel is beautiful and rooms are incredible and so comfortable! You have everything you need and more! We ate at the restaurant and the food was perfect and service even better! Never had a warmer welcome in a...
Galloway
United Kingdom United Kingdom
Location Greeting and reception staff first class
Mark
United Kingdom United Kingdom
The door staff are great and very helpful. The beds are very comfortable. The location is great.
Lisa
United Kingdom United Kingdom
Everything about this hotel is amazing, the attention to detail, the staff, the food, the room, the location. Highly recommended will definitely be staying again
Matthew
Switzerland Switzerland
A grand hotel that represents the best of Chester and its history.
Elspeth
United Kingdom United Kingdom
Location is excellent, staff very friendly. Fourth stay here live it..!
Adrian
United Kingdom United Kingdom
Kevin and Steve, part of the concierge team, were excellent as usual, managing the car and luggage effortlessly.
Natalie
United Kingdom United Kingdom
A lovely feel to the hotel with friendly staff and a beautiful clean room. The hotel was very special and the location was fantastic
David
United Kingdom United Kingdom
Location was great. Staff generally very friendly especially the older front of house.

Hotel surroundings

Restaurants

2 restaurants on site
Arkle
  • Cuisine
    British
  • Open for
    Dinner
  • Dietary options
    Vegetarian • Vegan • Gluten-free
La Brasserie
  • Open for
    Breakfast • Lunch • Dinner

House rules

The Chester Grosvenor takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
VisaMastercardMaestro Cash is not accepted

The fine print

Need-to-know information for guests at this property

Arkle is open Thursday to Saturday inclusive.

Please note that the hotel will pre-authorise your credit or debit card up to the value of your booking plus GBP100.00 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorised.

The spa is open Thursday to Monday only.

Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay.

Please note that payment must be from the original card used to make the booking.

Car parking charges when using the Grosvenor Shopping Centre car park are £15.00 per 24 hours.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.