Full payment for all bookings will be charged at the time of booking. All major credit & debit cards are accepted excluding American Express.

All bookings made from the 1st of October 2025 for stays from 24 July 2026, the Edinburgh City Visitor Levy will apply to all overnight stays. The levy is charged on arrival and applies to stays up to 5 consecutive nights. If you stay longer than 5 days, no levy is applied from the 6th night onwards. The charge is not payable on cancellations or no-shows. The levy is designed to support Edinburgh’s visitor services and local economy, helping the city to remain a world-class destination for all.

All bookings will include a temporary membership fee per person per night. (Full, existing members of Hostelling Scotland and HI using these channels are not entitled to a membership refund).

Individual reservations (Up to 9 persons) - can cancel free of charge until 3 days before the arrival date. If cancelled within the 3 days before the arrival 100 percent of the total price will be charged.

Groups reservations (more than 9 persons) - different policies and additional supplements will apply. More than 8 weeks (57 days or more) 20% of total cost. 8 – 4 weeks (56- 29 days) 55% of total cost. 4 – 0 weeks (28 - 0 day) 100% of total cost.

No stag or hen parties are permitted at any youth hostel.

Should guests be entitled to a refund or part refund please note that these are processed by Hostelling Scotland National Office, Stirling. It may take 7 to 10 working days from the date of cancellation request for the refund to be processed back onto the original card used.

Parties with children under 12 years will only be accommodated in private rooms, where available. Hostelling Scotland advises that additional notice be given to the destination youth hostel when travelling with children, to ensure that suitable accommodation is available.

There is no capacity for extra beds or cots. Check-in from 16:00 and check-out is until 10:00. Our Edinburgh Central Hostel does have a 24 hour reception. Please note that advance reservations are recommended for the restaurant to avoid disappointment.

The café/bar serves drinks and snacks from 08:00-22:30.

Please note that advance reservations are recommended for the restaurant to avoid disappointment.

No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais.

Por favor, informe Edinburgh Central Accommodation antecipadamente sobre o seu horário de chegada. Para isso poderá utilizar a caixa de Pedidos Especiais durante o processo da reserva ou contactar a propriedade diretamente através dos dados para contacto providenciados na sua confirmação.