Bookings for 6 rooms or more than 10 beds are considered group bookings, and different cancellation and payment policies may apply. All group bookings must be prepaid and are non-refundable in case of cancellation or no show. Contact us after the reservation.

Please note that all guests under the age of 18 can only check in with a parent or a legal guardian.

Please note that after 23:00, guests must keep noise levels to a minimum in shared dormitories.

Malacuna Birmingham is pet friendly. Pet owners are required to book private rooms, as pets are not permitted in dormitories. A pet fee may apply.

Guests are required to show a photo identification and credit card upon check-in. Otherwise, we won't be able to provide accommodation.

Please inform Malacuna Birmingham in advance of your expected arrival time. You can use the Special Requests box when booking or contact the property directly with the contact details provided in your confirmation.

Smoking is not permitted.

If food or drinks are brought from outside of Malacuna Birmingham, food and drink may not be consumed in common areas, except for the common kitchen.

- Early Check-In: Standard check-in time is 03:00 pm.

- Early Arrivals may be accommodated, subject to availability. This can be arranged with a member of the team for an additional £10 per room or £5 per bed

- Late Check-Out: Standard check-out time is by 11:00 am.

- Late Check-Out may be requested with a member of the team for an additional £10 per room or £5 per bed until 01:00 pm.

Towels: To support our sustainability efforts, we encourage guests to bring their own towels. However, if needed, towels are available upon request for a hire fee of £4 each, subject to availability. Please ensure the towels are returned on departure to avoid an additional charge of £4.

Towels are available free on request to guests in private rooms.

Housekeeping: No daily housekeeping is provided by default. Long-stay guests (more than 7 nights) can request this service with a member of the team on-site.

Additional fees may apply.

* Access to the entrance requires navigating a set of steps, and all rooms are only reachable via stairs. We apologise for any inconvenience this may cause. *

سيطلب من الضيوف عند تسجيل الوصول إظهار بطاقة هوية تحتوي على صورة شخصية وبطاقة ائتمان. يرجى ملاحظة أن جميع الطلبات الخاصة ستكون رهناً بالتوافر وقد تستلزم تكاليف إضافية.

يرجى إبلاغ Malacuna Birmingham بشكل مسبق بوقت وصولك المتوقع. بإمكانك استخدام حقل الطلبات الخاصة أثناء عملية الحجز أو يمكنك التواصل مع مكان الإقامة مباشرةًً من خلال معلومات التواصل المذكورة في تأكيد الحجز.

لا يمكن للضيوف الذين تقل أعمارهم عن 18 عاماً تسجيل الوصول إلا برفقة أحد الوالدين أو وصي رسمي.

لا يُسمح بالحجر الصحي الخاص بفيروس كورونا (كوفيد - 19) في مكان الإقامة هذا.