About this property

The Queen at Chester - Beautifully connected – Since 1860 With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning. Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travellers, situated at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All of our bedrooms have complimentary Wi-Fi a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

BW Premier Collection
Hotel chain/brand
BW Premier Collection

Property highlights

Situated in the best rated area in Chester, this hotel has an excellent location score of 9.1

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
2 single beds
2 double beds
1 extra-large double bed
1 double bed
1 double bed
1 double bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Eleanor
United Kingdom United Kingdom
Ideally situated for arrival by train. Easy walk into the city centre.
Brown
United Kingdom United Kingdom
Ideal location, staff very friendly, good value for money, lovely view from very clean room. Will definitely recommend the Queen at Chester hotel.
Jo
United Kingdom United Kingdom
The location is ideal. The staff were very helpful and friendly the room was very comfortable and clean. Good choice for breakfast and cooked to perfection. Could not fault anything
Steve
United Kingdom United Kingdom
Booked a Deluxe Double. The bed was bigger than a double. The room had plenty of space and storage. The room was cleaned daily as well as towels changed daily. Plenty of choice on tea/coffee tray. Breakfast buffet choice was excellent and was...
Gaynor
United Kingdom United Kingdom
Location of hotel, bar area. Food was very tasty.
Steph
United Kingdom United Kingdom
Comfy beds. Close to railway station.. very helpful staff.
Ian
United Kingdom United Kingdom
Great location, very clean and comfortable, very quiet. Big and very comfy bed, big TV, nice shower. Have stayed before and will stay again when the opportunity arises.
Wolfenden
United Kingdom United Kingdom
The location was just about right within easy walking distance of the city centre.
Lynda
United Kingdom United Kingdom
Near to train nice hotel and breakfast ok if u can get it at a discount mid week
Janet
United Kingdom United Kingdom
Convenience to everything. The lady on reception was extremely helpful and friendly.

Hotel surroundings

Restaurants

2 restaurants on site
V&A Restaurant
  • Cuisine
    British
  • Open for
    Breakfast • Dinner
V&A
  • Open for
    Lunch • Dinner

House rules

The Queen at Chester Hotel, BW Premier Collection takes special requests - add in the next step!
Check-in
From 16:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestro Cash is not accepted

The fine print

Need-to-know information for guests at this property

For hotel guests, situated next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability. Monday to Thursday; GBP 10 per night Friday to Sunday GBP 16 per night; GBP 12 per 24 hours.

£12 per 24 hours, payable on the machine in carpark or using the QR code which is located at the reception desk.

The dinner supplement is not available on New Year's Eve.