Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property. Please be aware that Mercure Northampton no longer has a swimming pool and wet facilities. Please note that the card used to make the booking has to be presented upon check-in. Please be aware a maximum of two guest requiring assistance (due to any form of disability or impairments) is permitted at the hotel on any given night due to fire, life safety policies, relating to the safe and appropriate time required to facilitate evacuation. Any guests that will require assistance from the hotel team to safely evacuate the property in case of an emergency for an overnight stay must state this at booking stage. A minimum of 48 hours’ notice is required to confirm if this is possible and the booking will not be guaranteed until actioned by the hotel and contact will be made to the guest from a front of house team member. In the event that the hotel is not made aware 48 hours prior to arrival that a guest would require assistance to evacuate the building, and we have exceeded our capability to ensure the safe evacuation then the hotel reserves the right to decline the booking.

No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais.

Por favor, informe Mercure Northampton antecipadamente sobre o seu horário de chegada. Para isso poderá utilizar a caixa de Pedidos Especiais durante o processo da reserva ou contactar a propriedade diretamente através dos dados para contacto providenciados na sua confirmação.

Os hóspedes com menos de 18 anos só podem fazer o check-in se acompanhados por um dos pais ou tutor legal.